Interim Service Leader — Drive P&L & Growth

SF Partners

West Yorkshire

On-site

GBP 120,000 - 150,000

Part time

2 days ago

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Job summary

SF Partners is seeking an Interim Head of Service in Yorkshire to lead and professionalise the field-based service operation. This role requires establishing structure, processes and accountability across the Service function to drive commercial performance.

You will bring together operational and commercial elements, owning the P&L and raising the internal profile of Service as a strategic priority while developing a roadmap for recurring service contracts.

Qualifications

Experience leading field-based engineering/service teams.
Background in manufacturing, machinery or industrial equipment.
Strong operational leadership with a commercial and P&L mindset.
Experience developing service propositions and increasing recurring or contracted revenues.

Responsibilities

Introduce greater operational structure, processes and accountability across the Service function.
Bring together the operational and commercial elements of Service, creating a more joined-up approach to customers and delivery.
Take ownership of the Service P&L, improving commercial performance, visibility and decision-making.
Raise the profile of Service internally and ensure it becomes a key strategic focus for the wider business.
Develop a clear strategic roadmap for the function, moving towards longer-term, recurring service and maintenance contracts with customers.
Drive performance across installation, planned maintenance, reactive repair and wider customer support.