Integrated Care Scheduler & Frontline Rota Lead

Walsall Council; Blakenhall; On-site; GBP 33,000 - 36,000; Full time

Job summary

Walsall Council is recruiting an ICS Planner to support the Intermediate Care Service in the borough. You will help run a multi-disciplinary front line team, recording referrals to ICS, signposting citizens to statutory and community services, and contributing to a responsive contact centre.

The role includes frontline rota management to mobilise the team quickly and effectively across the borough. You will work under safeguarding and language fluency requirements, with enhanced DBS clearance as

Responsibilities

• Delivery of a contact centre which records referrals to ICS and signposts citizens to services in statutory and community provisions.
• Frontline rota management to mobilise the multidisciplinary team across the borough in a timely and effective way.

Job description

Walsall Council is recruiting an ICS Planner to support the Intermediate Care Service in the borough. You will help run a multi-disciplinary front line team, recording referrals to ICS, signposting citizens to statutory and community services, and contributing to a responsive contact centre.

The role includes frontline rota management to mobilise the team quickly and effectively across the borough. You will work under safeguarding and language fluency requirements, with enhanced DBS clearance as