ICS Planner: Frontline Care Coordination & Rota Lead

Walsall Council; West Midlands; On-site; GBP 33,000 - 36,000; Full time

Job summary

Walsall Council is recruiting an ICS Planner to join the Intermediate Care Service in Walsall. Salary on G6 (£32,578–£35,570) reflects role in a joint team between Walsall Healthcare NHS Trust and Walsall Adult Social Care.

The post focuses on coordinating front-line operations and ensuring vulnerable adults access timely social care assessments and services from IC in the borough. Closing Date: 30 November 2026.

Responsibilities

• Delivery of a contact centre which appropriately records referrals to IC and signposts citizens to services outside statutory services and with the local community.
• Delivery of a customer contact service which enables vulnerable adults to access IC and other social care assessments and services.
• Frontline rota management service enabling mobilisation of the multi-disciplinary team across the borough in a timely and effective way.

Job description

Walsall Council is recruiting an ICS Planner to join the Intermediate Care Service in Walsall. Salary on G6 (£32,578–£35,570) reflects role in a joint team between Walsall Healthcare NHS Trust and Walsall Adult Social Care.

The post focuses on coordinating front-line operations and ensuring vulnerable adults access timely social care assessments and services from IC in the borough. Closing Date: 30 November 2026.