Insurance Client Adviser – Telford, No Weekends, Pension

NFU Mutual; Telford; On-site; GBP 75,000 - 85,000; Full time

Benefits offered by this job

Pension contribution

25 Days holiday + Bank Holidays

Free Parking

Job summary

NFU Mutual’s Telford agency seeks an Insurance Client Adviser to deliver first-class service to personal and commercial insurance customers. You will prepare quotations, process policy changes, and support claims and renewals while meeting targets in a collaborative team environment.

We offer a structured training plan, a friendly workspace, and opportunities for development within a growing local business. Monday to Friday, 9am–5:30pm with a competitive salary and benefits package.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to build and maintain customer relationships.
• Proactive, able to work independently and as part of a team.

Responsibilities

• Provide new business quotations.
• Handle policy changes and renewals.
• Assist with claims and customer service enquiries.
• Work to targets and deadlines.
• Collaborate with team to deliver excellent service.

Skills

Interpersonal skills

Communication skills

Relationship building

Education

Grade C Maths & English (GCSE level)

Tools

CRM systems

Job description

NFU Mutual’s Telford agency seeks an Insurance Client Adviser to deliver first-class service to personal and commercial insurance customers. You will prepare quotations, process policy changes, and support claims and renewals while meeting targets in a collaborative team environment.

We offer a structured training plan, a friendly workspace, and opportunities for development within a growing local business. Monday to Friday, 9am–5:30pm with a competitive salary and benefits package.