Insurance Adviser

Prince Personnel Limited; Telford; On-site; GBP 28,000 - 32,000; Full time

Job summary

Prince Personnel Limited in the United Kingdom is seeking an Insurance Adviser for their Telford area branch on a permanent basis. The role involves delivering first-class customer service, handling policy changes, quotes, claims and renewals, and contributing to a growing local business.

You will work Monday to Friday 9am to 5.30pm with a salary of £28,000–£32,000 depending on experience, and you will be part of an established team within professional financial services.

Qualifications

• Insurance/financial sector experience preferred but not essential.
• Strong IT literacy; CRM systems experience is an advantage.
• Grade C or equivalent in Maths and English.

Responsibilities

• Providing clients with an excellent customer service experience.
• Handling policy changes.
• Providing new business quotations.
• Handling claims and renewals and providing customers with necessary service and advice.
• Working to targets and deadlines.
• Using a flexible approach and working as part of a team.

Skills

People skills

Interpersonal skills

Proactive & independent

Education

Maths/English grade C

Tools

CRM systems

Job description

Insurance Adviser

£28,000 - £32,000 depending on experience

Location: Telford

Type: Permanent

Hours: Monday to Friday – 9am to 5.30pm

An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Advisor to join their existing team on a permanent basis. As a Client Adviser within the team, you’ll play a key role in the success of an expanding local business by ensuring our customers receive a first‑class service.

Responsibilities

• Providing clients with an excellent customer service experience.
• Handling policy changes.
• Providing new business quotations.
• Handling claims and renewals and providing customers with necessary service and advice.
• Working to targets and deadlines.
• Using a flexible approach and working as part of a team.

Skills and Experience

• A people person with drive, energy, and enthusiasm.
• Strong interpersonal, communication skills and relationship building abilities.
• Pro‑active and able to work independently.
• Experience and understanding of the insurance/financial sector is preferable but not essential.
• Strong IT literacy: experience with Customer Relationship Management Systems is an advantage.
• Minimum requirement of Grade C or equivalent in Maths and English.

Application Process

We are committed to supporting our clients in creating an equal, diverse and inclusive workforce. We provide a barrier‑free recruitment process. If you require reasonable accessibility adjustments within the application process, please let us know at the earliest opportunity.

We will carefully consider your details and advise you if we are able to progress your application within 72 working hours. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, do continue to respond to future roles we advertise.

Thank you for your interest and best wishes with your job search.