Insurance Claims Handler

The Best Connection; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking experienced Insurance Claim Handlers for a client in Mansfield. Candidates should excel in problem-solving and have excellent customer service skills. Responsibilities include managing the claims process from start to settlement, analyzing claims for validity, and liaising with internal departments. Flexible working hours are required, and a full CV is needed for the application process.

Qualifications

• Experience in insurance claim handling is preferred.
• Ability to deliver the best possible outcome and provide excellent service.
• Strong analytical skills to evaluate claims.

Responsibilities

• Manage claims from start to settlement.
• Make decisions on the validity of claims.
• Analyze claims to ensure they meet policy conditions.
• Monitor and escalate claim progress as necessary.

Skills

Problem solving

Interpersonal skills

Customer service

Job description

MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND

The Best Connection are currently seeking experienced Insurance ClaimHandlers, for our client in the Mansfield area!!

The ideal candidate will be able to:

• Have a great knowledge of problem solving
• Work hard to deliver the best possible outcome
• Provide the best service
• Excel at building rapport with customers
• Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers

Duties:

• Managing claims from the start through to settlement
• Making decisions collectively on the extent and validity of a claim
• Checking for any potential fraudulent activity
• Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
• Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
• Monitor the progress of a claim
• Escalating problems to other members of the team
• Data entry / use of computer software
• Liaising with internal departments
• General administration duties

Working hours:

• Monday - Friday 9am - 5pm (37.5 hours per week)
• Potential over time available, paid at time and a half
• You must be flexible to work some weekends!
• Pay rate is negotiable dependant on experience.

A full CV will be required, followed by an interview directly with the company!