Inside Sales Representative

212 Recruitment; Birchfield; On-site; GBP 26,000 - 35,000; Full time

Job summary

212 Recruitment is seeking a confident Inside Sales Representative to join a busy sales office in the UK. The role focuses on handling inbound enquiries, building strong customer relationships and driving growth through proactive outreach and upselling opportunities.

You will provide product information, price and availability, process orders efficiently, and coordinate with warehouse/transport teams to ensure smooth delivery. A proactive, detail‑oriented approach is essential.

Qualifications

• Experience in internal sales, telesales or customer service.
• Confident communicator with a friendly, professional manner.
• Ability to work under pressure and manage multiple enquiries.
• Strong attention to detail when processing orders.
• Proactive approach to spot opportunities and close deals.
• Experience in automotive or wholesale sectors is beneficial but not essential.

Responsibilities

• Handle inbound sales enquiries while proactively contacting customers to maximise sales.
• Provide accurate product information, pricing and availability.
• Build and maintain relationships, delivering excellent service.
• Process orders efficiently and coordinate with warehouse and transport.
• Identify upselling and cross-selling opportunities.
• Maintain CRM records and sales activity logs.
• Support the wider sales team with quotations, follow‑ups and admin tasks.

Skills

Internal sales

Telesales

Customer service

Tools

CRM

Job description

Our client is a leading commercial wholesaler supplying customers across the UK and Europe. We're looking for a confident and motivated Inside Sales Representative to join their busy sales office and help drive continued growth. If you thrive in a fast paced environment and enjoy building strong customer relationships, this role will suit you well.

Key Responsibilities

• Handle inbound sales enquiries whilst proactively contacting existing and new customers to maximise sales opportunities
• Provide accurate product information, pricing and availability
• Build and maintain strong relationships with customers, ensuring excellent service at all times
• Process orders efficiently and liaise with warehouse and transport teams to ensure smooth delivery
• Identify upselling and cross selling opportunities across the product range
• Maintain CRM records, customer notes and sales activity logs
• Support the wider sales team with quotations, follow‑ups and general administrative tasks

What You'll Bring

• Previous experience in internal sales, telesales or customer service
• Confident communication skills and a friendly, professional manner
• Ability to work under pressure and manage multiple enquiries
• Strong attention to detail and accuracy when processing orders
• A proactive approach with the ability to spot opportunities and close deals
• Experience within automotive or wholesale sectors is beneficial but not essential

Working hours:

• Monday to Friday 08:30-17:30

If you're driven, customer‑focused and ready to be part of a growing sales team, we'd love to hear from you.

We are an equal opportunities employer and welcome applications from all backgrounds.

All applicants must have the right to work in the UK.