Internal Account Manager

212 Recruitment; Birchfield; On-site; GBP 25,000 - 32,000; Full time

Job summary

212 Recruitment is representing a client, a leading commercial wholesaler, in search of a confident and motivated Internal Sales Executive/Internal Account Manager. You will join a busy sales team and play a key role in handling inbound inquiries, building customer relationships and driving growth.

In this role you will provide product information, pricing and availability, manage orders and coordinate with warehouse/transport teams to ensure smooth deliveries.

Qualifications

• Previous experience in internal sales, telesales or customer service.
• Confident communication and a professional manner.
• Ability to work under pressure and manage multiple enquiries.
• Attention to detail and accuracy when processing orders.
• Proactive in spotting opportunities and closing deals.
• Experience in automotive or wholesale sectors is beneficial but not essential.

Responsibilities

• Handle inbound sales enquiries and proactively contact existing customers to maximise sales opportunities.
• Provide accurate product information, pricing and availability.
• Build and maintain strong relationships with customers, ensuring excellent service at all times.
• Process orders efficiently and liaise with warehouse and transport teams to ensure smooth delivery.
• Identify upselling and cross selling opportunities across the product range.
• Maintain CRM records, customer notes and sales activity logs.
• Support the wider sales team with quotations, follow-ups and general administrative tasks.

Skills

Internal sales experience

Telesales

Customer service

CRM software

Tools

CRM systems

Job description

Our client is a leading commercial wholesaler supplying customers across the UK and Europe.

We're looking for a confident and motivated Internal Sales Executive/Internal Account Manager to join their busy sales team and help drive continued growth. If you thrive in a fast paced environment and enjoy building strong customer relationships, this role will suit you well.

Key Responsibilities

• Handle inbound sales enquiries and proactively contact existing customers to maximise sales opportunities
• Provide accurate product information, pricing and availability
• Build and maintain strong relationships with customers, ensuring excellent service at all times
• Process orders efficiently and liaise with warehouse and transport teams to ensure smooth delivery
• Identify upselling and cross selling opportunities across the product range
• Maintain CRM records, customer notes and sales activity logs
• Support the wider sales team with quotations, follow‑ups and general administrative tasks

What You’ll Bring

• Previous experience in internal sales, telesales or customer service
• Confident communication skills and a friendly, professional manner
• Ability to work under pressure and manage multiple enquiries
• Strong attention to detail and accuracy when processing orders
• A proactive approach with the ability to spot opportunities and close deals
• Experience within automotive or wholesale sectors is beneficial but not essential

Working hours

• Monday to Friday 08:30-17:30

If you're driven, customer‑focused and ready to be part of a growing sales team, we'd love to hear from you.

We are an equal opportunities employer and welcome applications from all backgrounds.

All applicants must have the right to work in the UK.

Advertised details may be subject to change based on client requirements.