Inside Sales Executive — Upsell & CX, Onsite

Unicorn Group; Lisburn; On-site; GBP 23,400 - 28,600; Full time

Benefits offered by this job

33 days annual leave

Onsite gym access

Income Protection Policy

Death in service benefit

Job summary

Unicorn Group based in Lisburn, Northern Ireland, is seeking a dynamic Inside Sales Executive to join their sales and marketing team. The role focuses on driving sales through customer engagement, upselling, and cross-selling while providing excellent customer service. Candidates should have at least one year of inside sales experience along with proficiency in CRM systems. Unicorn Group offers competitive benefits including a performance-related bonus, 33 days annual leave, and an onsite gym. This role is full-time, 37.5 hours per week, onsite.

Qualifications

• At least 1 year’s experience in an inside sales/telesales role.
• Strong track record in customer engagement.
• Familiarity with CRM systems beneficial.

Responsibilities

• Proactively contact customers to drive increased spend.
• Handle inbound and outbound calls professionally.
• Maintain accurate records in HubSpot CRM.

Skills

Proactive communication

Customer relationship management

Sales skills

Organizational skills

Spanish language skills

Tools

HubSpot CRM

Job description

Unicorn Group based in Lisburn, Northern Ireland, is seeking a dynamic Inside Sales Executive to join their sales and marketing team. The role focuses on driving sales through customer engagement, upselling, and cross-selling while providing excellent customer service. Candidates should have at least one year of inside sales experience along with proficiency in CRM systems. Unicorn Group offers competitive benefits including a performance-related bonus, 33 days annual leave, and an onsite gym. This role is full-time, 37.5 hours per week, onsite.