Strategic Accounts Growth Lead - Hybrid

Lyreco UK and Ireland; Telford; Hybrid; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Company pension and life assurance

Volunteer days

Zusammenfassung

Lyreco UK and Ireland is seeking a Strategic Account Executive to support our corporate team from the Telford Head Office. This role focuses on delivering excellent customer service, strengthening relationships and spotting opportunities to grow strategic accounts.

You’ll work closely with Strategic Account Managers to tailor workplace solutions, promote cross-sell opportunities and ensure smooth contract implementations. Hybrid role with in-office presence required.

Qualifikationen

• Experience in a customer service or inside sales environment.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Proactive, self-motivated approach, able to work independently and in a team.
• Good Microsoft Office skills; Excel formulas and pivot tables are advantageous.
• Occasional travel within the UK.

Aufgaben

• Be the go-to person for our strategic customers, delivering excellent service while supporting growth and profitability of accounts.
• Build strong customer relationships, provide dedicated support and resolve queries to create an excellent customer experience.
• Identify opportunities to promote and cross-sell Lyreco workplace solutions.
• Work with Strategic Account Managers to develop strategies that increase sales and profitability.
• Assist with implementation of new contracts and product categories for a smooth customer experience.
• Manage account administration, maintain accurate customer information and prepare business reports.
• Identify ways to improve processes and enhance the overall customer experience.

Kenntnisse

Customer service

Inside sales

Communication

Relationship-building

Organisational skills

MS Office / Excel

Travel willingness

Jobbeschreibung

Lyreco UK and Ireland is seeking a Strategic Account Executive to support our corporate team from the Telford Head Office. This role focuses on delivering excellent customer service, strengthening relationships and spotting opportunities to grow strategic accounts.

You’ll work closely with Strategic Account Managers to tailor workplace solutions, promote cross-sell opportunities and ensure smooth contract implementations. Hybrid role with in-office presence required.