Inside Sales Digital Account Manager-2

lyreco; England; Presencial; GBP 24 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly commission

31 days holiday

Work from home after probation

Pension & Life Assurance

Cycle to Work Scheme

Vouchers (retail & eye care)

Volunteering days

Grow Our Own Talent Programme

Referral Scheme

Long Service Awards

Career break

Sports & Social Club

Resumo da oferta

Lyreco in Donnington (Telford) is seeking an Inside Sales Digital Account Manager to join our Head Office Inside Sales team. You will engage with customers daily to conduct business reviews and create value at every interaction in a busy, office-based environment.

This role offers a monthly commission, 31 days holiday, and flexible options such as two days from home after probation, plus pension, Cycle to Work, vouchers and volunteering days. A great chance to grow within a supportive team.

Qualificações

• Essential experience in a telephone-based environment.
• Target driven, self-motivated and hungry to exceed KPI and earn commission.
• Strong active listening skills with the ability to overcome objections and stay positive.

Responsabilidades

• Drive revenue by building customer relationships and identifying opportunities.
• Effectively manage and develop customer base to exceed targets.
• Ensure all customers in your section receive regular contact and continue to spend with us.
• Maintain account records accurately in CRM at all times.
• Take and resolve queries within agreed timescales.
• Accelerate account spend and seek opportunities to add products to customers’ purchasing behaviour.

Conhecimentos

Telephone-based sales

Target driven

Active listening

Communication

Team player

Descrição da oferta de emprego

Inside Sales Digital Account Manager

Location: Donnington - Telford -TF2 7NB
Salary: £26,227.50k per annum
Hours: Mon-Fri- 9am-5.30pm
Contract: Full time - Permanent
Package: Monthly Commission

At Lyreco, we're about empowering people to create great - and we're looking for an Inside Sales Digital Account Manager to join our Inside Sales team here at Head Office in Telford.

As an integral part of our team, you'll be working in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction. An exciting opportunity to kickstart your career in sales.

What you’ll be doing

• Drive revenue by building customer relationships and identifying opportunities.
• Effectively manage and develop customer base to exceed set targets.
• Ensure all customers within your section of the client database receive regular contact in line with business expectation and that the customer continue to spend with us.
• Take responsibility for accurate maintenance of the account record in CRM at all times.
• Take and resolve any queries arising within agreed timescales.
• Accelerate account spend and look for opportunities to add products to customers purchasing behaviour.

What we’re looking for

• Essential experience in a telephone-based environment.
• Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.
• Strong active listening skills with a strong ability to overcome objections and remain positive throughout customer interactions.
• Excellent communicator who builds successful business relationships with customers and colleagues.
• Ability to work well with others as part of a team as well as independently.

What you’ll get

• Monthly commission.
• 31 days holiday, inclusive of bank holidays.
• Ability to work from home, 2 days from home after probation period.
• Pension & Life Assurance Scheme.
• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
• 2 fully paid community volunteering days each year.
• Grow Our Own Talent Programme - promoting internal career development.
• Referral Scheme.
• Long Service Awards - to celebrate your career milestones.
• Opportunity for career break - after 3 yrs of service.
• Sports & Social Club - access to discounted trips and excursions.

Create great with us

At Lyreco, Empowering people to create great is more than our EVP. We want our people to have the opportunity to contribute, develop, share ideas and make an impact.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.

Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

All Work to Company Values: Passion, Respect, Agility, Excellence.