Inside Sales Digital Account Manager-2

Lyreco; Telford; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Monthly commission

31 days holiday

Work from home after probation

Pension & Life Assurance

Cycle to Work Scheme

Eye care vouchers

Volunteering days

Career development program

Referral Scheme

Long Service Awards

Sports & Social Club

Job summary

Lyreco is recruiting an Inside Sales Digital Account Manager at our Telford head office. You will drive revenue by building customer relationships, managing accounts in our CRM, and identifying opportunities to add value.

The role combines office-based interaction with a flexible remote option after probation, supporting a dynamic and target-driven environment. You’ll join a supportive team, work to KPIs, and benefit from a comprehensive package including commission, holidays, pension, and

Qualifications

• You have experience in a telephone-based environment.
• You are target driven and motivated to exceed KPIs and earn commission.
• You communicate clearly and build strong relationships with customers.
• You can work effectively in a team or independently.

Responsibilities

• Drive revenue by building customer relationships and identifying opportunities.
• Manage and develop a customer base to exceed targets.
• Maintain accurate account records in CRM at all times.
• Respond to queries within agreed timescales and resolve issues.
• Accelerate spend and identify opportunities to add products.

Skills

Telephone-based communication

Target driven

Active listening

Excellent communication

Teamwork

Job description

**Inside Sales Digital Account Manager****Location:** Donnington – Telford -TF2 7NB **Salary:** £26,227.50k per annum **Hours:** Mon-Fri- 9am-5.30pm **Contract:** Full time – Permanent **Package:** Monthly Commission **Ready to create something great?**At Lyreco, we're about **empowering people to create great** – and we're looking for an **Inside Sales Digital Account Manager** to join our **Inside Sales team here at Head Office in Telford.** As an integral part of our team, you'll be working in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction. An exciting opportunity to kickstart your career in sales.**What you'll be doing**You'll have the opportunity to drive revenue by building customer relationships and identifying opportunities.* Effectively manage and develop a customer base to exceed set targets.* Ensuring all customers within your section of the client database receive regular contact in line with business expectation and that the customer continue to spend with us.* To be responsible for the accurate maintenance of the account record in CRM at all times.* To take and resolve any queries arising within agreed timescales.* Accelerating account spend and looking for opportunities to add products to customers purchasing behaviour.**What we're looking for**You don't need to tick every box, but we'd love to hear from you if you have:* Essential experience in a telephone-based environment.* Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.* Strong active listening skills with a strong ability to overcome objections and remain positive throughout customer interactions.* Excellent communicator who builds successful business relationships with customers and colleagues.* Ability to work well with others as part of a team as well as independently. **What you'll get**Alongside a salary of **£26,227.50k per annum** you'll receive:* Monthly commission.* 31 days holiday, inclusive of bank holidays.* Ability to work from home, 2 days from home after probation period.* Pension & Life Assurance Scheme.* Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.* 2 fully paid community volunteering days each year.* Grow Our Own Talent Programme – promoting internal career development.* Referral Scheme.* Long Service Awards – to celebrate your career milestones.* Opportunity for career break – after 3 yrs of service* Sports & Social Club – access to discounted trips and excursions.* **All Work to Company Values:** Passion, Respect, Agility, Excellence. **Create great with us**At Lyreco, **Empowering people to create great** is more than our EVP. We want our people to have the opportunity to contribute, develop, share ideas and make an impact. **Ready to create something great? Apply today.**As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment. ****Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. No agencies please.