Inside Sales Account Manager

Lyreco; Telford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading office supplies company is seeking an Inside Sales Account Manager to support the sales team at their Telford office. You will drive customer engagement and develop accounts while collaborating with field sales colleagues. Ideal candidates will have experience in telephone-based sales, be target-driven, and maintain a positive attitude. Competitive salary and an attractive benefits package are provided.

Benefits

31 days holiday, rising to 38

Pension & Life Assurance Scheme

Private medical insurance

Community volunteering days

Referral Scheme

Career break opportunity after 3 years

Qualifications

• Proven experience in a telephone-based sales environment is essential.
• Demonstrated ability to assess performance and strive for improvement.
• Strong enthusiasm for sales with a focus on delivering results.

Responsibilities

• Build strong peer relationships with field sales colleagues for customer experience.
• Drive customer engagement through voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning.
• Act as the remote account lead for customer queries.

Skills

Telephone-based sales experience

Account management

Target driven

Self-motivated

Positive attitude

Job description

Position: Inside Sales Account Manager

Location: Donnington -Telford- TF2 7NB

Salary: £24,570k per annum- plus commission

Working hours: Monday to Friday 9am – 5.30pm

Office Based.

We are looking to recruit a Inside Sales Account Manager to join our Inside Sales team at our Head Office in Telford.

As a Inside Sales Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!

Benefits

31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, Private medical insurance (after one year of service), 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service

Responsibilities

• Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
• Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning to ensure retention and targeted growth.
• Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

Qualifications

• Previous experience of telephone-based sales
• Previous experience in account management & sales environment.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
• Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.

No agencies.

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