Inside Account Manager

Niche Employment Solutions Limited; Dunston; Presencial; GBP 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Commission potential

Training and progression

Stability and benefits

Resumo da oferta

Niche Employment Solutions Limited in Newcastle is seeking a sales-driven Inside Account Manager to manage and grow customer accounts, deliver excellent service and maximise revenue opportunities. The role focuses on internal sales, upselling and building strong client relationships.

You will handle inbound enquiries, coordinate bookings with operations, maintain CRM records and work within a high-energy team that offers training, progression routes and long-term stability.

Qualificações

• Internal sales or account management experience.
• Strong customer service skills.
• CRM systems proficiency.
• Ability to upsell and convert opportunities.

Responsabilidades

• Manage and grow existing customer accounts.
• Handle inbound enquiries and deliver great customer service.
• Upsell products and services to increase revenue.
• Coordinate bookings with operations.
• Maintain accurate CRM records.
• Build long-term relationships and drive repeat business.

Conhecimentos

Internal sales

Account management

Upselling

CRM systems

Customer service

Multitasking

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Inside Account Manager – Newcastle

£28,000 + Commission | Internal Sales | Customer Account Management

My client is seeking a sales-driven Inside Account Manager to manage and grow customer accounts, deliver excellent service and maximise revenue opportunities. If you enjoy internal sales, upselling and building strong client relationships, this role offers stability, progression and a supportive team environment.

The Role

• Manage and grow existing customer accounts
• Handle inbound enquiries and deliver great customer service
• Upsell products and services to increase revenue
• Coordinate bookings with operations
• Maintain accurate CRM records
• Build long-term relationships and drive repeat business

What You'll Bring

• Internal sales or account management experience
• Confidence upselling and converting opportunities
• Strong customer service skills
• Ability to multitask in a fast-paced environment
• Comfortable using CRM systems and Microsoft Office
• Proactive, commercially aware mindset

What You Get

• £28,000 basic + £2,000 commission potential
• Supportive, high-energy internal sales team
• Clear progression routes
• Full training and long-term stability
• Company benefits including:

Experience Required

• Internal Sales: 1 year (required)
• Customer Service: 1 year (required)
• Account Management: 1 year (preferred)
• Cold Calling: 1 year (preferred)
• CRM System Use: 1 year (preferred)
• Inside Account Manager • Internal Sales • Customer Account Management • Upselling • B2B Sales • Client Retention • CRM • Sales Executive • Newcastle Jobs • Account Management • Relationship Management