Inpatient Mental Health Receptionist — Part-Time

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Tipner; Presencial; GBP 23 000 - 28 000; Tempo parcial

Resumo da oferta

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a friendly Mental Health Receptionist to join our Business Administration Support Team at St James' Hospital in Portsmouth.

You will greet patients and visitors, answer calls and emails, and provide confidential administrative support to inpatient services in a part-time 22.5 hour role on Wednesday to Friday, 8:30am–4:30pm.

Responsabilidades

• Greet all patients, staff and visitors at reception, maintaining the reception area and consulting/meeting rooms.
• Answering calls including sensitive calls from service users and other agencies, ensuring queries are forwarded accurately and promptly.
• Dealing with emails relating to the services via shared mailboxes.
• To work as part of skill mix team to provide a comprehensive administrative support to our inpatient service.
• To always prioritise effectively and manage own workload whilst maintaining confidentiality and diplomacy both independently and as part of a team.
• To carry out other duties as necessary to meet the changing needs of the service, in accordance with management of requirements and appropriate to banding.
• All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance.

Descrição da oferta de emprego

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a friendly Mental Health Receptionist to join our Business Administration Support Team at St James' Hospital in Portsmouth.

You will greet patients and visitors, answer calls and emails, and provide confidential administrative support to inpatient services in a part-time 22.5 hour role on Wednesday to Friday, 8:30am–4:30pm.