Patient Services Reception & Admin Specialist (Travel)

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Hound; On-site; GBP 12,000 - 15,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust seeks a Reception Administrator for the Sexual Health Team based at Royal South Hants Hospital, Southampton. You will greet patients, answer calls, and support booking and administration across multiple sites in Southampton and Hampshire.

You will be experienced in admin duties and IT systems, with excellent communication skills, and travel to multiple sites as needed. Travel expenses are covered per Trust policy.

Qualifications

• Experience in admin duties and IT systems.
• Strong communication skills for patient and colleague interactions.
• Familiarity with Office 365 and general administrative tasks.

Responsibilities

• First point of contact greeting patients and visitors.
• Handle telephone inquiries from clinical services.
• Scan, file, and send clinic appointment letters; support projects and audits.
• Inform our electronic patient records system for booking and arriving patients; monitor work lists.

Skills

Excellent communication

Administrative experience

IT systems

Tools

Office 365

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust seeks a Reception Administrator for the Sexual Health Team based at Royal South Hants Hospital, Southampton. You will greet patients, answer calls, and support booking and administration across multiple sites in Southampton and Hampshire.

You will be experienced in admin duties and IT systems, with excellent communication skills, and travel to multiple sites as needed. Travel expenses are covered per Trust policy.