Part-Time Patient Services Receptionist

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Portsmouth; On-site; GBP 26,000 - 27,000; Part time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Portsmouth is seeking a Reception Administrator to join the busy reception team. The role is 15 hours per week on a part-time pattern, providing a welcoming, efficient front-line service to patients, visitors and staff.

As the first point of contact, you will handle a high-volume switchboard, provide information, maintain records, and support colleagues across departments while upholding our CARE values.

Qualifications

• GCSE English Language and Mathematics at Grade C/4 or above, or equivalent qualification.
• Good communication and interpersonal skills.
• Experience of Admin work.
• Able to work on own initiative and as part of a multi-disciplinary team.

Responsibilities

• Answer and manage a high-volume switchboard and direct calls to the appropriate departments.
• Provide information and guidance to patients and visitors; signpost to correct areas across the site.
• Maintain accurate records and handle enquiries to support day-to-day reception operations.
• Collaborate with colleagues across multiple departments to ensure efficient service.

Skills

Good communication

Admin work

Own initiative

Teamwork

Education

GCSE English/Maths

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Portsmouth is seeking a Reception Administrator to join the busy reception team. The role is 15 hours per week on a part-time pattern, providing a welcoming, efficient front-line service to patients, visitors and staff.

As the first point of contact, you will handle a high-volume switchboard, provide information, maintain records, and support colleagues across departments while upholding our CARE values.