Infrastructure Analyst

Harvey Nash Group; Hempstalls; On-site; GBP 33,000 - 39,000; Full time

Job summary

A leading educational institution in the United Kingdom is seeking an experienced Infrastructure Analyst to join their Infrastructure team. This role is pivotal in the delivery of server, storage, and Azure Cloud services. Responsibilities include managing university-wide digital infrastructure, deploying Azure environments, and ensuring system performance. Ideal candidates should have a background in Cloud technologies and systems management, aspiring to contribute positively within a diverse organization.

Qualifications

• Experience with Azure Cloud services and ability to manage SaaS, IaaS, and PaaS environments.
• Skilled in system performance monitoring and capacity planning.
• Ability to implement automation processes and software updates.

Responsibilities

• Manage the installation and operation of university-wide digital infrastructure.
• Deploy and maintain Azure Cloud environments including AKS.
• Coordinate resolution of system issues and document incidents.
• Prepare operational and disaster recovery documentation.

Skills

Cloud technologies

Systems Management

Networking

Databases

Data storage

Job description

Infrastructure Analyst

Infrastructure

Location: Stoke Campus
Salary: £33,482 to £38,249 Per Annum - Full Time Permanent
Release Date: Thursday 20 November 2025
Closing Date: Monday 05 January 2026
Reference: INF183-25

About the role

University of Staffordshire has embarked on an ambitious and unique transformation in the Higher Education sector where we strive to become the UK's leading Digital University. To help deliver this, we're looking for an enthusiastic and experienced Infrastructure Analyst to join our Infrastructure team. This is a technical role supporting the delivery and technical development of server, storage and Azure Cloud services across the University.

The Infrastructure Analyst role is critical in the delivery of university server, storage and Cloud infrastructure services. Daily they are responsible for the delivery of projects, BAU activities within the team, and the resolution of customer requests and support calls.

Main Responsibilities

The main responsibilities for our Infrastructure Analyst will be:

• The installation, operation, management, and support of the university-wide digital infrastructure, both physical and virtual, throughout product and system life cycles, including planned decommissioning, replacement and virtualisation.
• Provision, build, deploy and maintain SaaS, IaaS, and PaaS environments within Azure Cloud including AKS, as well as virtual servers within Azure Local (HCI).
• Consider and implement options to expand automation of current processes.
• Monitor systems performance and capacity planning for proactive infrastructure fine-tuning and future development.
• Administer storage and backup systems to provide agreed service levels and deliver a robust backup policy.
• Rapid and permanent resolution to problems in systems and services, coordinating the efforts of the resolving team or teams. Document such incidents and problems.
• Prepare and maintain operational and disaster recovery procedure documentation. Technical support for and involvement in disaster recovery activities including regular testing of systems.
• Research into and implementation of regular and critical software updates to align with current system standards and swift cyber security vulnerability remediations.
• Actively participate in the service Duty Officer Rota, assign and complete customer support or service requests following agreed SLAs for ticket completion.

This is a great opportunity for a skilled Infrastructure Analyst with experience and knowledge in Cloud technologies, Systems Management, Identity Management, networking, databases, data storage and strategy, focused on making a positive contribution.

Apply here

Our Commitment to Inclusion

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.