Information Technology Support Analyst

Opus Recruitment Solutions; Stratford-upon-Avon; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in environmental compliance seeks an IT Support Analyst. You will provide top-notch IT support, resolve issues, and work on exciting projects while supporting a Microsoft stack. Enjoy a hybrid work model and various perks.

Benefits

Enhanced holidays (buy/sell up to 10 days)

Private medical insurance

Subsidised gym membership

Up to 10% bonus

Qualifications

• 4+ years of IT support experience with strong troubleshooting skills.
• Familiarity with Microsoft technologies (Azure, Intune, M365, Teams) is a big plus.

Responsibilities

• Provide exceptional end-user support for up to 400 staff.
• Diagnose and resolve IT issues, ensuring seamless service delivery.
• Collaborate on technical projects and maintain infrastructure.

Skills

Troubleshooting

Communication

Tools

Microsoft Azure

ServiceNow

SQL

Job description

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Opus Recruitment Solutions provided pay range

This range is provided by Opus Recruitment Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Opus Recruitment Solutions

Recruitment Consultant | Microsoft Dynamics - CRM / CE at Opus Recruitment

Are you a tech-savvy problem-solver with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team.

What You’ll Do:

• Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team.
• Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs.
• Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more).
• Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts.
• Coach and guide juniors to success while driving innovation in IT processes.
• Be comfortable working on Service Desk and dealing with tickets and process to a timely manner.

Who You Are:

• You bring 4+ years of IT support experience with strong troubleshooting skills.
• You’re a proactive, organised communicator who loves working with both technical and non-technical teams.
• Familiarity with Microsoft technologies (Azure, Intune, M365, Teams) is a big plus.
• SQL, Endpoint and ServiceNow experience is a bonus.
• Network and infrastructure exposure is also a bonus.
• Hybrid working to their Stratford-Upon-Avon office (4 days in, Fridays from home)
• Up to 10% bonus
• Enhanced holidays (buy/sell up to 10 days
• Private medical insurance
• Subsidised gym membership

Is this role of interest? Or know someone that might be a good fit? Please send over a CV to [e-mail] or apply below.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Engineering, and Analyst

• Industries

  IT Services and IT Consulting, Software Development, and Higher Education

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