Information Communication Technology Technician

Anglian Learning; Cambridge; On-site; GBP 26,000 - 36,000; Full time

Job summary

Anglian Learning is seeking an ICT Technician to join the Technical Services team, working from The Netherhall School & Oakes College. The role covers trust-wide onboarding and ongoing support for staff and students across multiple sites.

You will diagnose and resolve issues, manage laptops, desktops, tablets and classroom technology, ensuring reliable end-user support and strong security practices.

Qualifications

• Relevant Microsoft qualifications or equivalent, practical experience.
• Experience working in a tech support role.
• In-depth knowledge of ICT hardware, software & networking.

Responsibilities

• Provide high-quality first-line support to staff and students.
• Diagnose and resolve technical issues across devices and services.
• Assist with infrastructure projects, software deployments, and user training.

Skills

Microsoft qualifications

Tech support

ICT hardware/software/networking

Job description

Anglian Learning - Transforming Education Together

*Pay award pending

Contract Type: Full time 37 hours per week/ 52 Weeks per year - Permanent. At times there will be a need to work a flexible pattern to meet the demands of the role.

Expected Start Date: September 2026 (subject to completion of relevant checks)

Interview Date: Wednesday 26th August 2026

Role overview:

Anglian Learning is pleased to share with you an exciting opportunity for an ICT Technician to join their Technical Services team, working from The Netherhall School & Oakes College.

The successful candidate will work across the Trust and take an active role in alignment projects, as part of new school onboarding, or with existing schools.

As an ICT Technician, you will provide high-quality first-line support to staff and students, helping to diagnose and resolve technical issues while maintaining a wide range of end user devices and digital services.

You will work with laptops, desktops, tablets, classroom technology, audio-visual equipment and helpdesk systems, ensuring users receive excellent customer service and reliable technical support.

The role offers the opportunity to develop and apply a broad range of technical skills, contributing to infrastructure projects, software deployments, system maintenance and user training across multiple school sites. Working closely with colleagues throughout the Trust, you will help support modern educational technology environments while maintaining high standards of security, compliance and professional practice.

This is an ideal opportunity for a proactive IT professional who enjoys problem-solving, working with people and making a positive impact through technology

The successful candidate will have:

• Relevant Microsoft qualifications or equivalent, proven, practical experience
• Experience working in a tech support role
• In-depth knowledge of ICT hardware, software & networking

As an employee of Anglian Learning, you would benefit from access to a range of employee benefits and Trust-wide initiatives. For an overview of the benefits on offer please refer to the Recruitment Information Pack.

*Regrettably we are unable to offer visa sponsorship for this role. Applicants must either have the legal right to work in the UK at the time of application or be in the process of obtaining this, as proof of right to work will be required during the recruitment process.

If working for an organisation that strives to have a long-lasting positive impact on its pupils and local community sounds appealing then we want to hear from you!

For further information about the role requirements, our Trust and school, please see the attached documentation.

We value diversity and welcome applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. As a Disability Confident Employer we are committed to working with applicants and existing staff to explore ways in which we can remove barriers to support everyone to fulfil their potential. If you would benefit from adjustments in order to make the recruitment process more accessible for you, please get in contact to discuss options.

Anglian Learning is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment and undergo appropriate checks. Therefore, all posts within the Trust are subject to robust pre-employment checks including but not limited to checks carried out by the Disclosure and Barring Service and an online presence check prior to interview.

This role is exempt from the Rehabilitation of Offenders Act. Our policies for Ex-Offenders, GDPR, Safeguarding and Recruitment can be found on our website: www.anglianlearning.org