ICT Technician

Outwood Grange Academies Trust; Tees Valley; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

LGPS (Local Government Pension Scheme)

CPD opportunities

Flexible family policies

25 days holiday + bank holidays

On-site parking

Employee discounts

Employee Assistance Programme

Job summary

Outwood Academy Redcar, part of Outwood Grange Academies Trust, is seeking an ICT Technician to join the existing ICT support team. The role focuses on first-line ICT support, hardware and software upkeep, and assisting with software evaluations.

Responsibilities include managing helpdesk calls, maintaining ICT rooms, and contributing to ICT-related meetings and inventories. The position offers professional development through the Outwood Institute of Education.

Qualifications

• The successful candidate will have a good knowledge of general hardware and software, be highly organised and have excellent written and verbal communication skills.

Responsibilities

• Manage own workload through the allocation of calls via the helpdesk.
• Provide first line ICT support to staff and students.
• Assist with the maintenance of ICT rooms and equipment.
• Assist with general technical support for the ICT department.
• Assist in evaluating new and existing software.
• Attend ICT related meetings and contribute to discussions.
• Assist in developing recording systems for ICT usage.
• Keep ICT software/hardware inventories up to date.
• Assist in providing technical support for staff presentations.
• Adhere to health and safety legislation relevant to duties.
• Commission, maintain, test and repair electronic/computer systems and AV equipment.
• Install and configure software under the direction of the network manager.

Job description

Job Description

Role: ICT Technician

Academy: Outwood Academy Redcar

Start Date: As soon as possible

Job Type: Full time, Whole Time, Permanent

Salary (Actual Salary): £27,254 - £28,142 (Grade 5, SCP 9 - 11)

About The Academy

Outwood Academy Redcar welcomes students aged 11-16, located in the coastal town of Redcar near Middlesbrough in the North-East region.

Our academy is known for its warm and supportive environment, with a focus on inclusion and providing opportunities and experiences beyond the classroom for our students.

There is a real sense of togetherness within the team of staff, who work closely to consistently manage our high standards, creating a calm environment conducive for learning and achievement.

About The Role

We invite applications from enthusiastic and flexible ICT support specialists to join our existing ICT support team. The successful candidate will have a good knowledge of general hardware and software as well as being highly organised and having excellent communication skills, both written and verbal. The ability to work on their own initiative as well as part of a team is essential and experience of working in an ICT support role or similar would be an advantage.

Main Duties And Responsibilities

• Manage own workload through the allocation of calls via the helpdesk;
• Providing first line ICT support to staff and students;
• Assist with the maintenance of all ICT rooms and equipment;
• Assist with general technical support for the ICT department;
• Assist with the evaluation of new and existing software;
• Attend and contribute to ICT related meetings;
• Assist in the development of recording systems for ICT usage throughout the department;
• Assist in keeping the ICT software/hardware inventories up to date;
• Assist in providing technical support for staff presentations;
• Be aware of and adhere to all relevant health and safety legislation associated with duties undertaken;
• Commission, maintain, test and repair electronic/computer systems, associated peripherals and AV equipment ensuring this equipment complies with health & safety legislation;
• Install and configure software under the direction of the network manager.

As part of a growing multi-academy trust, the successful candidate will be well supported and have access to a range of high-quality professional development through the Outwood Institute of Education.

If you have any questions or would like to discuss the role please contact Jonathan Horner at [e-mail].

About Us

Outwood Grange Academies Trust (OGAT) places staff development at the heart of its strategy to deliver excellence, aiming to recruit, develop, and retain the best staff through the Outwood Institute of Education (OIE).

What will we do for you?

We offer a supportive package focusing on professional advancement, secure benefits, and work-life balance:

• Secure Pay & Pension: Competitive salary, automatic pay progression, and enrolment in the Local Government Pension Scheme.
• Training & Progression: Access to diverse CPD opportunities, including apprenticeships and vocational qualifications.
• Flexibility & Leave: Flexible family policies, enhanced occupational benefits (with no qualifying period), and 25 days holiday, plus bank holidays for non-term time staff. (Holiday for part-time staff is calculated on a pro-rata basis)
• Wellbeing & Perks: Dedicated mental well-being strategy, free on-site parking, employee discounts, and access to a comprehensive Employee Assistance Programme.

Please note, we reserve the right to close advertisements early, either on the advertised closing date, or sooner if required.

Outwood Grange Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.