ICT Technician

Allscreens Nationwide Ltd; North Shields; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

CPD & career path

Employee Assistance Programme

Cycle to work scheme

Free eye tests

Flexible working

Retail discounts

Pension scheme

Job summary

NEAT is seeking a dedicated ICT Technician to ensure a robust infrastructure for innovative teaching and efficient operations across eight schools. The role supports high-quality service delivery and technology across the Trust, enabling effective learning environments.

We offer growth through regular 1-1 meetings and appraisal objectives to help you progress. A Head of IT will oversee the team; contact [e-mail] for more information.

Qualifications

• Level 3 IT Support Technician Qualification.
• 5 GCSEs A*-C (4+) including English and Maths or equivalent.
• Knowledge of Microsoft OS.
• Experience supporting a variety of stakeholders in a demanding ICT environment with excellent communication skills.
• Full UK driving licence.
• Working knowledge of Google Workspace for Education (Desirable).
• Familiarity with Apple education systems and iPad management (Desirable).

Responsibilities

• Provide robust ICT support across the Trust's 8 schools to enable teaching and operation.
• Ensure high quality professional service delivery and infrastructure stability.
• Engage in regular 1-to-1 meetings and task-based appraisals to support career progression.

Skills

Level 3 IT Support

GCSEs with English & Maths

Microsoft OS knowledge

Stakeholder communication

Full UK driving licence

Google Workspace for Education (Des)

Apple education systems & iPad mgmt (D

Education

Level 3 IT Support Technician Qualification

GCSEs (English & Maths) 5 A*-C or equivalent

Job description

What skills and experience we're looking for

• Level 3 IT Support Technician Qualification.


• 5 A*-C (4+) in GCSEs (inc English and Maths) or equivalent standard of numeracy and literacy.


• Knowledge of Microsoft OS.


• Experience of supporting a variety of stakeholders in a demanding ICT environment with excellent communication skills.


• Full UK driving licence


• A working knowledge of Google Workspace for Education (Desirable)


• Familiarity with Apple education systems andiPad management (Desirable)

What the school offers its staff

• Great opportunities for continuing professional development and a career pathway across our trust.


• Access to an Employee Assistance Programme (EAP), delivered by Health Assured – the UK and Irelands leading wellbeing provider.


• Cycle to work scheme offering savings on a range of bikes and safety equipment via salary sacrifice.


• Access to free eyes tests for DSE users.


• Opportunities for flexible working.


• Discounts for large national retailers and local businesses in a wide range of categories including holidays, cars, days out, fashion, insurance and much more.


• Membership of the Teachers’ Pension Scheme or Local Government Pensions Scheme which the trust also contributes to on your behalf.


• Recognition of previous service with other schools, academies, local government etc.


• Family friendly schemes such as maternity, paternity, shared parental and emergency dependent leave.

Further details about the role

At this exciting stage of our trust's journey, we are seeking a dedicated ICT Technician to ensure a robust infrastructure that supports innovative teaching and effective operations. This unique role involves providing essential support across the Trust 8 schools, ensuring high quality professional service delivery.

We are committed to your growth. A key part of our development strategy includes regular 1- to-1 meetings and task-based appraisal objectives to help you meet performance targets and progress in your career . You will be part of a high-performing, collaborative team where ongoing professional development is essential.

At the heart of our trust is the aim to nurture, educate, achieve and transform the lives of all young people within the communities we serve across the North East. We have a national research school, which aims to build and strengthen networks of schools throughout the region and help them access effective education research and implement it in everyday practice.

Looking for more information? Contact Andrew Buxton, Head of IT [e-mail].

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

NEAT is committed to safer recruitment practice and promoting the welfare of children and expects staff and volunteers to share this commitment. This position is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. For shortlisted candidates, we will conduct an online search as part of our screening.