Industry Specialist

S&P Global Inc.; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data and analytics firm in the UK is looking for a Product Specialist to engage with clients and drive product adoption within various industry segments. You will work closely with sales teams and assist clients in understanding and utilizing Market Intelligence solutions. The ideal candidate holds a Bachelor's degree and possesses a thorough understanding of the financial or technical aspects relevant to client workflows. Comprehensive training on products will be provided, alongside opportunities for professional growth and development.

Benefits

Health care coverage

Generous time off

Access to learning resources

Financial wellness programs

Family-friendly benefits

Retail discounts

Qualifications

• Bachelor's degree is required.
• Deep understanding of targeted industries through reports and accounts.
• Strong understanding of client segments and their workflows.

Responsibilities

• Engage with clients using diagnostic sales processes.
• Support existing platforms and help clients maximize solutions.
• Conduct product demos as necessary and assist trial processes.
• Provide training and support for Market Intelligence products.

Skills

Industry knowledge (banks, insurance, real estate, TMT)

Client service and communication skills

Technical skills

Ability to collaborate across teams

Education

Bachelor’s Degree

Post-graduate qualification such as MBA or CFA

Tools

MS Office proficiency

Job description

Overview

Within the S&P Global Market Intelligence Data & Research organization, Product Specialists identify, analyze, and propose solutions for specific products and services, while Industry Specialists become domain and knowledge experts. These roles drive revenue growth and client retention by collaborating with Sales, Relationship Management, Product Management, and Client Operations to promote Market Intelligence’s products, data content, and delivery business across all client segments. You will have a seat at the table while leading or participating in external and internal conversations and negotiations. Your input will help clients identify needs, construct solutions that utilize our products, and ultimately position sales teams for success in their contracting discussions and support successful ongoing outcomes for Relationship Managers. S&P Global is committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring we attract and retain top talent while promoting a culture of respect and collaboration.

Responsibilities

• Possess a firm understanding of the diagnostic sales process and employ its principles and techniques when engaging with a prospect or client.
• Support existing platform and/or content and feed clients with a strong focus on renewal rate. Respond attentively to client questions, help clients get the most out of our solutions, and work with Sales and Relationship Management to drive usage and adoption of products across the client organization.
• Assist the trial process with a thorough understanding of the client’s workflow, and how Market Intelligence’s solutions may enhance that workflow.
• Conduct product demos as needed and help design the best solution to fit a prospect’s or client’s needs.
• Master the specific technical knowledge of each Product Specialist domain in order to advise clients and prospects on Market Intelligence solutions. Some roles require significant hands‑on application of technical knowledge of systems and feeds.
• Act as a product specialist for a given product segment business by understanding the application of Market Intelligence products and content for complex workflows, conduct training, troubleshoot problems, answer product questions, and work on proof‑of‑concept projects to ensure that the client has the tools that will make their experience a success.
• Act as a regional market feedback consolidation source for regional product, content and delivery enhancements. Partner closely with Product Management, legal and client support teams to provide feedback and rank enhancement requests, assist with contract issues or coordinate client support requests as needed. Collaborate across borders with other Product Specialists serving in similar capacities.
• Learn and understand new product enhancements and relevant datasets as they are deployed through our platforms, and communicate the advantages of these products and datasets effectively to clients and prospects.
• Develop a complete understanding of competitors’ products and be able to articulate Market Intelligence’s relative capabilities.

Qualifications

• Bachelor’s Degree.
• Deep understanding of any of the industries the role focuses on (banks, insurance, real estate, TMT) primarily through the lens of reports, accounts, investor presentations, and other resources.
• Strong understanding of at least one of the client segments we serve (e.g., investment banking) and their workflows and challenges.
• A mixture of finance, business, commercial, and technical skills is necessary.

Preferred Qualifications

• European languages desirable – French and Italian in particular.
• Independent, self‑starter capable of working without close supervision or daily guidance.
• Prior experience in selling to or interacting with the types of firms and individual personas we target is highly desirable. We aim to differentiate ourselves by 'speaking the client's language'.
• Thorough understanding of the equity, fixed income/credit, or industry‑specific investment process (with a focus on either quantitative or qualitative security analysis).
• Team player with an ability to collaborate across functional and geographic boundaries.
• Some experience and ability to apply the core concepts of our diagnostic sales methodology.
• An understanding of the value of careful attention to documenting activities.
• Demonstrates drive, initiative, energy, and sense of urgency.
• Passion for data‑driven analytic solutions.
• A high level of client service and communication skills.
• Degree in business, corporate finance, commerce or a numerate discipline such as finance, accounting, physics or equivalent experience is expected.
• A strong understanding of fundamental accounting data. Post‑graduate qualification such as an MBA or CFA (or study toward) is advantageous.
• Strong level of computer skills including MS Office proficiency; programming, databases, computer science and other specific skills are highly desirable.
• Constructive team player, capable of balancing and prioritizing multiple projects across different teams or business segments.

EEO Statement

If you need an accommodation during the application process due to a disability, please send an email to: [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf).

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards – small perks can make a big difference.