Independent EAP Counsellor (St. Helens, UK)

TELUS Health; St Helens; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading health consultancy in the UK is looking for qualified mental health professionals to provide flexible, in-person counselling services from their own premises. Candidates must have relevant accreditation and experience in solution-focused therapy, ideally with a background in Employee Assistance Programs (EAP). Responsibilities include managing online referrals and offering short-term counselling, alongside maintaining comprehensive case documentation. This role provides comprehensive support and opportunities for professional growth within a collaborative environment.

Qualifications

• Accredited mental health professional with relevant certification or equivalent experience.
• Experience in providing short-term counselling with diverse client challenges.
• Maintain organized case documentation and engage with client feedback.

Responsibilities

• Manage online referrals with prompt responses
• Provide short-term, solution-focused counselling sessions
• Collaborate on risk management with Provider Services team

Skills

Solution-focused therapeutic models

Assessment and support planning expertise

IT proficiency (Microsoft Office, email, online systems)

Education

Accreditation: BACP / UKCP / COSCA / BPS / NCS / BABCP or equivalent

Diploma-level qualification + 3 years post-qualification experience

Job description

📍Location : St. Helens, England | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises

Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements?

🚀 Why Choose TELUS Health?

• Comprehensive Support - Thorough induction training with dedicated Team Managers
• Professional Growth - Diverse case exposure and enhanced short-term counselling expertise
• Flexibility - Full control over referral acceptance and scheduling
• Technology - Access to our intuitive Provider Hub platform
• Community - Strong peer relationships and ongoing management support
• Development - Regular audit feedback and free CPD Learning Line events
• Insights - Customer satisfaction data to inform your practice

🎯 What You'll Do :

• Manage online referrals with prompt response times
• Provide short-term, solution-focused counselling (3-12 sessions)
• Connect with diverse clients facing varied workplace and personal challenges
• Maintain comprehensive case documentation and feedback
• Collaborate with our Provider Services team on risk management

📋 Essential Requirements :

• Accreditation : BACP / UKCP / COSCA / BPS / NCS / BABCP or equivalent
• Alternative : Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours
• Approach : Experience in short-term, solution-focused therapeutic models
• Supervision : Regular professional clinical supervision arrangements should be in place
• Insurance : Professional indemnity (minimum £1,000,000)
• Compliance : ICO registration as Data Controller

🎓 Ideal Experience :

• Previous EAP experience preferred but not essential
• Assessment and support planning expertise
• Short-term counselling interventions with workplace focus
• Understanding of organizational dynamics and work-life challenges
• Knowledge of local therapeutic resources and referral pathways
• IT proficiency (Microsoft Office, email, online systems)