Income Housing Officer - Tenancy & Benefits Specialist

Tai Tarian Ltd; Briton Ferry; On-site; GBP 35,000 - 43,000; Full time

Job summary

Tai Tarian Ltd in Wales is seeking a self-motivated Housing Officer (Income) to join our support team. You will manage rent arrears and welfare benefit cases, helping tenants sustain tenancies while maximising rental and household income.

Reporting to the Housing Team Leader, you will deliver excellent customer service, negotiate repayment arrangements, and provide welfare benefits advice within our procedures and with external partners.

Qualifications

• Manage rent arrears and welfare benefit cases to sustain tenancies.
• Maximise rental income and household income for tenants.
• Provide welfare benefits advice and support to applicants.

Responsibilities

• Manage rent arrears and welfare benefit cases to sustain tenancies.
• Maximise rental income and household income for tenants.
• Provide welfare benefits advice and support to applicants.
• Liaise with internal teams and external agencies to resolve cases.

Job description

Tai Tarian Ltd in Wales is seeking a self-motivated Housing Officer (Income) to join our support team. You will manage rent arrears and welfare benefit cases, helping tenants sustain tenancies while maximising rental and household income.

Reporting to the Housing Team Leader, you will deliver excellent customer service, negotiate repayment arrangements, and provide welfare benefits advice within our procedures and with external partners.