Inclusion & Wellbeing Administrator

Empowering Learning; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A large secondary school in Cardiff is seeking an Inclusion and Wellbeing Administrator to support its team. The role involves answering queries, maintaining records, and communicating with parents about pupil welfare. Candidates should possess strong communication skills and experience in an administrative setting. A commitment to safeguarding is essential. This position offers competitive pay and the potential for a permanent contract.

Benefits

Competitive pay rates

Flexible roles

Professional development opportunities

Qualifications

• Previous experience in an administrative environment is desirable.
• Knowledge and experience of safeguarding procedures is highly valuable.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Staff the Inclusion and Wellbeing internal reception.
• Communicate with parents regarding pupil attendance and wellbeing.
• Maintain accurate records in line with safeguarding procedures.

Skills

Strong communication and interpersonal skills

Experience in a busy school office

Knowledge of safeguarding procedures

Organised and adaptable

Tools

SIMS

Job description

Overview

Inclusion and Wellbeing Administrator
Location: Cardiff, Wales
Contract: Long term (with potential to become permanent)

We are seeking a dedicated and organised Inclusion and Wellbeing Administrator to join the Inclusion and Wellbeing Team at a large secondary school in Cardiff. This is a fantastic opportunity for someone looking to make a positive difference in the lives of young people, with the possibility of an immediate start for the right candidate.

Responsibilities

• Staffing the Inclusion and Wellbeing (IWB) internal reception, acting as the first point of contact for pupils, staff, and visitors
• Answering phones, taking and relaying messages promptly and professionally
• Communicating with parents via phone, text, and email regarding pupil attendance and wellbeing
• Supporting the wider Inclusion and Wellbeing team with administrative tasks
• Ensuring accurate records are maintained in line with safeguarding and confidentiality procedures

Person Specification

• Strong communication and interpersonal skills, with confidence in working face-to-face with pupils
• Previous experience in a busy school office or similar administrative environment (desirable)
• Knowledge and experience of safeguarding procedures (highly valuable)
• Experience using SIMS (advantageous but not essential)
• Organised, adaptable, and able to manage competing priorities in a fast-paced environment

What We Offer

• The chance to join a supportive and busy team making a real difference to pupils' education and wellbeing
• Long-term opportunity with the potential to move from temporary to permanent employment
• A welcoming school community committed to inclusion and pupil welfare

Why join Empowering Learning?

• Competitive pay rates: 12.00 - 13.69.00 per hour
• Flexible roles: choose from daily supply, long-term, or permanent positions
• Professional development: CPD opportunities and ongoing career support

Empowering Learning offers competitive hourly rates, professional support, and opportunities for CPD. Empowering Learning is an equal opportunities employer. We are committed to safeguarding the welfare of young people. This post is exempt from the Rehabilitation of Offenders Act (1974) and subject to an Enhanced DBS check and two professional references.