Inbound Service & Sales Advisor — Uncapped Bonus

Red Dot Search UK Limited; Larbert; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff discounts on broadband, mobile &

Job summary

Red Dot Search UK Limited in Larbert is hiring a Customer Service & Sales Advisor to handle inbound calls from pay-as-you-go mobile customers, resolve issues, and, where suitable, move them to a flexible monthly plan. Full paid training and permanent employment from day one are provided.

The role is on-site at Central Business Park, Larbert. It is 40 hours per week, 5 days out of 7, with a rotating 8am–9pm shift.

Qualifications

• No minimum experience required.
• Background in customer service, retail, or telesales helpful.

Responsibilities

• Handle inbound calls from pay-as-you-go mobile customers.
• Resolve issues on first contact.
• Suggest suitable monthly plans to customers.
• Work across multiple systems while keeping service first.
• Aim for customer service and sales targets.

Skills

Customer service

Phone sales

Job description

Red Dot Search UK Limited in Larbert is hiring a Customer Service & Sales Advisor to handle inbound calls from pay-as-you-go mobile customers, resolve issues, and, where suitable, move them to a flexible monthly plan. Full paid training and permanent employment from day one are provided.

The role is on-site at Central Business Park, Larbert. It is 40 hours per week, 5 days out of 7, with a rotating 8am–9pm shift.