Customer Support & Sales Advisor – Uncapped Bonus & Training

Concentrix; Larbert; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive paid training

Refer-a-Friend bonus scheme

Free onsite parking

Employee Assistance Programme

Discounted broadband, TV and mobile

28 days annual leave

Discounted gym membership

Family and friends discounts

Pension scheme

Eyecare vouchers

Healthcare benefits after qualifying</

Job summary

Concentrix is hiring a Customer Sales, Service & Technical Support Advisor in Falkirk (Larbert) for a 40-hour week on rotating shifts from 8:00am to 9:00pm. The role offers a £26,520 annual salary with an uncapped monthly bonus and full paid training.

You’ll help customers get the most from their services and recommend suitable solutions while building trust and delivering great service. We welcome applicants from diverse backgrounds and provide ongoing coaching, career progression opportunities

Qualifications

• Experience in customer service welcome, transferable skills valued.
• Ability to learn quickly and adapt to new systems.

Responsibilities

• Support customers with billing and account enquiries.
• Assist with mobile and broadband services.
• Provide technical troubleshooting guidance.
• Handle contract renewals and upgrades.
• Manage payments and account details.
• Provide product and service information.

Job description

Concentrix is hiring a Customer Sales, Service & Technical Support Advisor in Falkirk (Larbert) for a 40-hour week on rotating shifts from 8:00am to 9:00pm. The role offers a £26,520 annual salary with an uncapped monthly bonus and full paid training.

You’ll help customers get the most from their services and recommend suitable solutions while building trust and delivering great service. We welcome applicants from diverse backgrounds and provide ongoing coaching, career progression opportunities