Customer Service & Sales Advisor — Uncapped Bonus & Training

Red Dot Search UK Limited; Larbert; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Uncapped bonus

Full paid training

Staff discounts on broadband, mobile &

TV, family & friends deals

Job summary

Red Dot Search UK Limited in Larbert is seeking a Customer Service & Sales Advisor to handle pay-as-you-go top-ups, resolve issues, and guide customers to suitable monthly plans. Training is provided, with a permanent contract from day one.

Join a busy contact centre supporting a major mobile network, where uncapped bonuses can significantly boost earnings alongside a £26,520 base salary. DBS/credit checks and references apply.

Qualifications

• Experience in customer service and sales environments.
• Ability to manage multiple systems while prioritising customer needs.
• Strong questioning and listening skills to understand customer usage.

Responsibilities

• Handle pay-as-you-go top-up issues quickly and accurately.
• Ask questions to understand how customers use their phones.
• Suggest monthly plans that fit customer needs and explain benefits.
• Maintain customer-first approach while using multiple systems.
• Work toward customer service and sales targets.

Skills

Customer service

Sales experience

Communication skills

Job description

Red Dot Search UK Limited in Larbert is seeking a Customer Service & Sales Advisor to handle pay-as-you-go top-ups, resolve issues, and guide customers to suitable monthly plans. Training is provided, with a permanent contract from day one.

Join a busy contact centre supporting a major mobile network, where uncapped bonuses can significantly boost earnings alongside a £26,520 base salary. DBS/credit checks and references apply.