Inbound Sales Executive - Lead Qualification & Appointment Coordinator

KBS Corporate; Bolton; Hybrid; GBP 36,000 - 56,000; Full time

Benefits offered by this job

Competitive base salary

Commission/OTE

Training and development

Career progression

Team events

Christmas shutdown

Job summary

KBS Corporate, part of the K3 Advisory Group, is expanding its Bolton-based internal sales function. The role is the first contact for new prospects, qualifying inbound inquiries and proactively reaching out to potential leads to assess needs.

You will pass opportunities to the sales team and coordinate field-based appointments. We seek a confident communicator with a track record in sales, strong listening abilities, and the resilience to work at pace.

Qualifications

• Previous experience in a sales role, e.g. sales, account management, lead qualification, or diary management.
• A confident communicator with strong listening and questioning skills.
• Target-driven, motivated, and able to work at pace.
• Resilient, with a positive attitude and a genuine desire to help customers.
• Comfortable with outbound calling and handling objections.
• Organised and detail-oriented with good IT/CRM skills.

Responsibilities

• Handle inbound enquiries via phone, email, and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria to ensure they are a good fit.
• Nurture relationships by providing helpful information and excellent service.
• Book qualified appointments for the sales team.
• Manage and coordinate diaries of field-based BDMs, ensuring efficient and location-specific meetings.
• Maintain accurate records in CRM systems.
• Collaborate with marketing and sales teams to optimise lead generation and conversion.

Skills

Outbound calling

CRM software

Communication

Questioning skills

Organisational skills

Tools

CRM systems

Diary management software

Job description

KBS Corporate (Part of the K3 Advisory Group) is the UK’s Number 1 provider of company sale services, offering guidance and advisory services to SME's. We are currently expanding our internal sales function due to an exciting period of growth and are looking for an experienced Sales professional to join the team based at our Bolton Office (Remote / Hybrid options also available).

The Role

This position is at the heart of our sales process. You’ll be the first point of contact for new prospects - qualifying inbound enquiries and proactively reaching out to potential leads to assess their needs. By understanding customer requirements, you’ll help identify genuine opportunities and pass them through to the sales team.

Key Responsibilities

• Handle inbound enquiries via phone, email, and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria to ensure they are a good fit.
• Nurture relationships by providing helpful information and excellent service.
• Book qualified appointments for the sales team.
• Managing and coordinating the diaries of our field-based BDMs, ensuring appointments are scheduled efficiently and aligned by geographic location. This includes matching clients with the appropriate BDM for their area, optimising travel time, and ensuring all meetings are accurately planned, communicated, and run smoothly.
• Maintain accurate records in CRM systems.
• Collaborate with marketing and sales teams to optimise lead generation and conversion.

What We’re Looking For

• Previous experience in a sales role, i.e. sales, account management, lead qualification, or diary management.
• A confident communicator with strong listening and questioning skills.
• Target-driven, motivated, and able to work at pace.
• Resilient, with a positive attitude and a genuine desire to help customers.
• Comfortable with outbound calling and handling objections.
• Organised and detail-oriented with good IT/CRM skills.

What We Offer

• Competitive salary plus commission/bonus structure.
• Up to £35k base, OTE £45-55k, uncapped commission (Top Performer £60k+).
• Training and ongoing development.
• Career progression opportunities within a growing business.
• Supportive, dynamic team environment.
• Team social events
• Charity events
• Working 8.30am – 5.30pm Monday to Thursday, with a 3pm finish Friday
• No weekends & a Christmas shutdown

If you’re ambitious, love speaking with people, and want to grow your career in sales, we want to hear from you!