Inbound Sales & Outbound Lead Qualifier

Knightsbridge Commercial; Bolton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Training and development

Career progression

Team social events

Charity events

No weekends

Job summary

Knightsbridge Commercial in Bolton Head Office is seeking an enthusiastic Inbound Sales & Outbound Lead Qualifier to join our growing team. You will be the first point of contact for new prospects, qualifying enquiries and passing qualified opportunities to the sales team.

The role emphasizes proactive outreach, CRM proficiency, and delivering excellent customer service in a fast-paced environment, with a competitive base salary and a bonus structure.

Qualifications

• Experience in sales or customer service is preferred
• Confident communicator with strong listening and questioning skills
• Target-driven, able to work at pace
• Organised with good IT/CRM skills

Responsibilities

• Handle inbound enquiries via phone, email, and web chat
• Proactively outbound call and follow up with potential leads
• Qualify prospects against set criteria to ensure they are a good fit
• Nurture relationships and book qualified appointments for the sales team
• Maintain accurate records in CRM systems and collaborate with marketing
• Support lead generation and conversion efforts with the team

Job description

Job Title:

Inbound Sales & Outbound Lead Qualifier

Location:

Bolton Head Office

Salary:

£27,000 - £29,000 + Bonus (OTE £40,000)

Employment Type:

Full-time

About Us

Knightsbridge Commercial (part of the K3 Advisory Group) is one of the UK’s leading providers of company sale services, offering guidance and advisory services to SME's. People are at the core of our success, and we are currently looking to strengthen our Sales Team at our HQ in Bolton.. As part of our continued growth, we’re looking for a motivated and energetic Inbound Sales & Outbound Lead Qualifier to join our team and play a vital role in converting enquiries into qualified opportunities.

The Role

This position is at the heart of our sales process. You’ll be the first point of contact for new prospects—qualifying inbound enquiries and proactively reaching out to potential leads to assess their needs. By understanding customer requirements, you’ll help identify genuine opportunities and pass them through to the sales team.

Key Responsibilities

• Handle inbound enquiries via phone, email, and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria to ensure they are a good fit.
• Nurture relationships by providing helpful information and excellent service.
• Book qualified appointments for the sales team.
• Maintain accurate records in CRM systems.
• Collaborate with marketing and sales teams to optimise lead generation and conversion.

What We’re Looking For

• Previous experience in sales, customer service, or lead qualification (preferred but not essential).
• A confident communicator with strong listening and questioning skills.
• Target-driven, motivated, and able to work at pace.
• Resilient, with a positive attitude and a genuine desire to help customers.
• Comfortable with outbound calling and handling objections.
• Organised and detail-oriented with good IT/CRM skills.

What We Offer

• Competitive salary plus commission/bonus structure.
• 25 days holiday allowance!
• Training and ongoing development.
• Career progression opportunities within a growing business.
• Supportive, dynamic team environment.
• Team social events
• Charity events
• Working 8.30am – 5.30pm Monday to Thursday, with a 3pm finish Friday
• No weekends & a Christmas shutdown

#Knightsbridge

With over 1,200 employees across the Group, 25 offices in the UK, and international bases in Malaysia and Cyprus