Inbound Logistics Manager

LOUNGE; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A modern fashion house based in Solihull is seeking an Inbound Logistics Manager to join their growing team. The role involves managing the supply chain processes, ensuring timely delivery of products, and collaborating with suppliers and logistics partners. Ideal candidates should have experience in eCommerce logistics, strong analytical skills, and excellent communication abilities. This position is primarily office-based, requiring four days a week in the Solihull HQ.

Qualifications

• Proven experience in a supply chain role within the eCommerce sector.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Manage the critical path for specific suppliers to ensure on-time delivery.
• Work with suppliers to address potential delays in production.
• Select and coordinate transportation methods for inbound shipments.
• Organise transportation to ensure timely launches of new collections.
• Collaborate with logistics partners to manage customs clearance.
• Ensure documentation compliance and accuracy.
• Establish communication with warehouse teams for smooth operations.
• Address warehouse-related issues promptly.

Skills

Analytical skills

Problem-solving

Communication

Negotiation

Adaptability

Multitasking

Job description

Role: Inbound Logistics Manager

Location: Solihull

The Lounge team is growing!

We are looking for an Inbound Logistics Manager to join our rapidly growing business. Since 2015 Lounge has grown from an eCommerce underwear brand designed to bless women with Comfort Made Sexy, into an Omnichannel modern fashion house inspired to make a woman feel empowered, beautiful, sexy, and comfortable in one’s skin.

During this growth, our Brand has built out 11 departments that underpin all that Lounge stands for and endeavours to be. As an Inbound Logistics Manager you will help the Supply Chain Team ensure a smooth flow of stock into our DCs in the most timely and efficient manner.

We are looking for an enthusiastic individual who is eager to learn, grow, and make an impact in a fast‑growing team. If you’re excited about starting your journey with Lounge and helping us elevate the brand to the next level, this role is for you.

What you will do at Lounge:

• Manage the critical path for specific suppliers, tracking key milestones and deadlines to ensure on‑time delivery of products.
• Work closely with suppliers to address any potential delays or issues in the production and transportation process.
• Select and coordinate transportation methods for inbound shipments, optimising cost, speed, and reliability.
• Be able to organise transportation to make sure new collections launch on time.
• Collaborate with external logistics partners to track shipments, manage customs clearance, and resolve any logistics‑related issues.
• Work closely with other stakeholders in the business such as merchandising, product, eCom, finance & our warehouse team.
• Ensure all documentation, including bills of lading, customs paperwork, and other relevant documents, are accurate, complete, and compliant with regulations.
• Ensure accurate and compliant identification of Harmonised System (HS) codes for imported products.
• Establish effective communication channels with warehouse teams to ensure smooth receipt and storage of incoming shipments.
• Address and resolve any warehouse‑related PO issues promptly, maintaining efficient operations.

We would love it if you:

• Have proven experience in a supply chain role within the eCommerce sector.
• Strong analytical and problem‑solving skills.
• Excellent communication and negotiation abilities.
• Willingness to adapt to a dynamic and fast‑paced environment.
• Ability to multitask and prioritise effectively.

Who we are looking for:

We know that people aren’t a wish list of technologies or a number of years’ experience, so we won’t include them here – if you are excited by this role and think you could help us on our mission to empower women worldwide, please get in touch and introduce yourself! You never know; your dream role may be just what we need.

Here at Lounge we value collaboration, so we all work from the office 4 days out of 5. Our HQ is based in Solihull, Birmingham.