Inbound Call Advisor

Pertemps Leicester; Loughborough; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Full training

Temp-to-perm

Collaborative team

Career progression

Leading technology products

Job summary

Pertemps Leicester in Loughborough is recruiting an Inbound Telephone Sales Advisor for a full-time, temporary-to-permanent role. You will handle inbound calls from customers, build rapport, recommend technology products, and guide them through the purchasing process after full training.

The role is 40 hours per week with rotating shifts (Mon-Fri 08:00–20:00) and one weekend shift every two weeks, starting 26 October 2026. Join a supportive team with clear development opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused with a friendly, professional manner.
• Motivated by meeting sales targets and delivering results.
• Comfortable using multiple computer systems and learning new tech.

Responsibilities

• Answer inbound calls from customers interested in purchasing products and services.
• Build rapport with customers by understanding their individual needs.
• Recommend suitable technology products, services, and solutions.
• Clearly explain product features, benefits, pricing, and available options.
• Guide customers through the sales process from enquiry to purchase.
• Process payments and support customers with credit applications and finance plans.
• Deliver an outstanding customer experience that encourages repeat business and loyalty.
• Consistently work towards achieving and exceeding sales and performance targets.
• Accurately update customer information across multiple systems.

Skills

Communication skills

Customer service

Target driven

Team player

Tools

CRM software

Payment processing systems

Credit applications

Job description

Inbound Telephone Sales Advisor

Location: Loughborough

Job Type: Temporary to Permanent

Hours: Full-Time (40 hours per week)

Shift Pattern

• Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm
• One weekend shift every two weeks (9:00 am - 5:30 pm)

Start Date: Monday, 26th October 2026

Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.

In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism.

Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed.

What You'll Be Doing

• Answer inbound calls from customers interested in purchasing products and services.
• Build rapport with customers by understanding their individual needs.
• Recommend suitable technology products, services, and solutions.
• Clearly explain product features, benefits, pricing, and available options.
• Guide customers through the sales process from enquiry to purchase.
• Process payments and support customers with credit applications and finance plans.
• Deliver an outstanding customer experience that encourages repeat business and long-term loyalty.
• Consistently work towards achieving and exceeding sales and performance targets.
• Accurately update customer information across multiple systems.

What We're Looking For

• Confident communicators with excellent listening and interpersonal skills.
• Customer-focused and committed to providing exceptional service.
• Motivated by achieving targets and delivering results.
• Comfortable using multiple computer systems and learning new technology.
• Passionate about technology and helping customers make informed purchasing decisions.
• Flexible, adaptable, and able to thrive in a fast-paced environment.
• Previous sales or customer service experience is advantageous but not essential, as full training will be provided.

What We Offer

• Full training and ongoing coaching.
• Temporary-to-permanent opportunity.
• Supportive and collaborative team environment.
• Career development and progression opportunities.
• The chance to work with leading technology products and services.

If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you.

Email: (url removed)

Telephone: (phone number removed)