Inbound Sales Advisor

Brook Street; United Kingdom; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Fully remote working

33 days annual leave (option to buy up

Health and wellbeing benefits

Comprehensive training and development

Clear career progression

Job summary

Brook Street is seeking an Inbound Sales Advisor to join a fully remote UK team. You will handle inbound calls, guide customers through registration, and identify opportunities to upsell products and services. The role offers a competitive base and uncapped bonus potential, with comprehensive training and clear progression paths.

Working hours are 37.5 per week, shifts between 8am and 8pm, Monday to Sunday, with a target-driven environment and remote work from Mainland UK.

Qualifications

• 12 months' experience in a target-driven sales role within the last three years.
• Experience in direct-to-customer sales environments such as telesales or contact centres.
• Strong communication and relationship-building skills.
• Resilient and motivated to achieve targets.
• Ability to work independently in a fully remote environment.
• Excellent customer service skills and a positive attitude.

Responsibilities

• Build rapport with customers and deliver excellent service.
• Understand customer needs through effective questioning.
• Recommend relevant products and services.
• Manage objections confidently and professionally.
• Achieve daily, weekly and monthly sales targets.
• Accurately update customer information and records.

Skills

Effective communication

Relationship building

Target driven

Independent remote work

Customer service

Job description

Inbound Sales Advisor (Fully Remote)

Salary: £25,506 basic salary + uncapped bonus
Average Bonus: Up to £7,000 per year
Hours: 37.5 hours per week, shifts between 8am and 8pm, Monday to Sunday
Location: Fully Remote (Mainland UK only)
Start Date: 16th November

About the Opportunity

We're recruiting on behalf of a well-established UK business that supports millions of customers nationwide. This is an exciting opportunity to join a successful inbound sales team from the comfort of your own home.

If you enjoy speaking with customers, uncovering their needs, and achieving sales targets, this role offers excellent earning potential, comprehensive training, ongoing coaching, and genuine opportunities for career progression.

Benefits

• £25,506 basic salary
• Average annual bonus earnings of up to £7,000
• Fully remote working
• 33 days annual leave, with the option to purchase up to 5 additional days
• Health and wellbeing benefits, including discounted gym membership
• Comprehensive training and ongoing development
• Clear career progression opportunities

The Role

As an Inbound Sales Advisor, you'll be the first point of contact for customers looking to register their new appliances. You'll receive inbound calls through an automated call distribution system and guide customers through the registration process while identifying opportunities to recommend additional products and services.

Success in this role comes from building strong customer relationships, understanding individual needs, and confidently presenting suitable solutions.

Key Responsibilities

• Building rapport with customers and delivering excellent service
• Understanding customer needs through effective questioning
• Recommending relevant products and services
• Managing objections confidently and professionally
• Achieving daily, weekly and monthly sales targets
• Accurately updating customer information and records

This is a fast-paced, high-volume sales environment, so you'll need to be comfortable handling back-to-back calls and working towards performance and sales KPIs.

You'll receive four weeks of initial training, followed by ongoing coaching and support to help you maximise your earnings and develop your career.

What We're Looking For

To be considered for this opportunity, you'll need:

• A minimum of 12 months' experience in a target-driven sales role within the last three years
• Experience in a direct-to-customer sales environment, such as telesales, telemarketing, contact centre sales, or similar
• Strong communication and relationship-building skills
• A resilient and motivated approach to achieving targets
• The ability to work independently in a fully remote environment
• Excellent customer service skills and a positive attitude

Working Hours

This is a 37.5-hour per week contract, with shifts scheduled between 8am and 8pm, Monday to Sunday.