In-Store Team Leader, Fashion & Beauty – Leicestershire

Marks and Spencer; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in East Midlands is seeking a Team Manager in Fashion, Home & Beauty to drive performance and deliver exceptional customer service. The ideal candidate will inspire a team, support store profitability, and lead with a focus on innovation. Responsibilities include recruiting talent, ensuring compliance with standards, and enhancing the customer journey. This role offers a chance to grow in a dynamic environment with a commitment to inclusivity and support for all employees.

Benefits

Inclusive work environment

Career development opportunities

Support for adjustments during recruitment process

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI's.
• Good understanding of commercial, visual, operational, and people processes.
• Good level of digital capability and understanding of systems.

Responsibilities

• Drive profitability and sales through delivery of the Retail Plan.
• Recruit and develop talent within the customer assistant team.
• Ensure colleagues are motivated and clear on expectations.

Skills

Leadership

Customer service

Operational knowledge

Communication

Change management

Job description

A leading retail company in East Midlands is seeking a Team Manager in Fashion, Home & Beauty to drive performance and deliver exceptional customer service. The ideal candidate will inspire a team, support store profitability, and lead with a focus on innovation. Responsibilities include recruiting talent, ensuring compliance with standards, and enhancing the customer journey. This role offers a chance to grow in a dynamic environment with a commitment to inclusivity and support for all employees.