In-Store Shift Leader — Lead, Coach & Service Excellence

Tesco UK; Manchester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to help drive a great in-store experience. You will lead the team across store areas, maintain service standards, and act as the go-to person for daily operations.

We value strong communicators with retail leadership experience. The role offers flexible hours with a guaranteed minimum of 16 hours per week, and pay rates from £15.59 per hour, rising to £16.86 in certain stores.

Qualifications

• Experience in a team lead or management position in fast-paced retail.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues to handle day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

People management

Job description

Tesco UK is seeking a Shift Lead to help drive a great in-store experience. You will lead the team across store areas, maintain service standards, and act as the go-to person for daily operations.

We value strong communicators with retail leadership experience. The role offers flexible hours with a guaranteed minimum of 16 hours per week, and pay rates from £15.59 per hour, rising to £16.86 in certain stores.