In-Store Shift Leader: Flexible Hours & Great Service

Tesco; Loughborough; On-site; GBP 21,000 - 23,000; Full time

Job summary

Flexible scheduling is built around availability windows, with a guaranteed minimum hours per week. The role requires 18+ and a passion for service, teamwork, and representing Tesco in the community.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication skills and a customer‑focused mindset.
• Proven ability to coach, give feedback and model excellent service.

Responsibilities

• Lead the store team to deliver a great customer experience daily.
• Be the go-to person for day-to-day store operations and queries.
• Build inclusive relationships and motivate colleagues to perform at their best.
• Step in as acting manager when required and adapt to changing needs.

Skills

Leadership

Communication

Customer service

Coaching

Job description

Flexible scheduling is built around availability windows, with a guaranteed minimum hours per week. The role requires 18+ and a passion for service, teamwork, and representing Tesco in the community.