In-Store Shift Lead: Team Coach & Customer Experience

Tesco PLC; Kineton Green; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discount

Wellbeing services

Life cover & pension

Employee benefits

Uniform provided

Job summary

Tesco PLC is hiring a Shift Lead to drive daily store operations and deliver outstanding customer service. You’ll lead a team across departments, handle busy periods with confidence, and maintain standards in a fast-paced retail setting.

The role emphasizes strong leadership, clear communication, and a passion for serving customers and communities. 18+ eligibility and flexibility are required, with availability windows guiding scheduling.

Qualifications

• Must be at least 18 years old.
• Experience leading a team in a fast-paced retail environment.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Coach colleagues and manage day-to-day store operations in the manager's absence.

Job description

Tesco PLC is hiring a Shift Lead to drive daily store operations and deliver outstanding customer service. You’ll lead a team across departments, handle busy periods with confidence, and maintain standards in a fast-paced retail setting.

The role emphasizes strong leadership, clear communication, and a passion for serving customers and communities. 18+ eligibility and flexibility are required, with availability windows guiding scheduling.