In-Store Betting & Customer Service Pro

William Hill; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

London location allowance 50p/hr

Annual pay review & bonus scheme

28 days holiday (pro rata)

Birthday day off

Pension contributions matched up to 4%

Staff discounts

Training & development

Job summary

William Hill operates in London with a strong focus on community engagement and exceptional customer service. You will welcome customers, help with bets, demonstrate betting terminals, and build lasting relationships while championing safer gambling.

The role offers flexible full- and part-time hours in our shops, London location allowance of 50p per hour on top of base salary, annual pay reviews and a bonus scheme, 28 days holiday (pro rata), an extra paid day off for your birthday, a matched

Qualifications

• Age 18+ (legal requirement).
• Passion for delivering great customer service.
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life.

Responsibilities

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Helping customers by demonstrating how to use betting terminals
• Building relationships with our customers and providing an excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening / closing activities as required

Job description

William Hill operates in London with a strong focus on community engagement and exceptional customer service. You will welcome customers, help with bets, demonstrate betting terminals, and build lasting relationships while championing safer gambling.

The role offers flexible full- and part-time hours in our shops, London location allowance of 50p per hour on top of base salary, annual pay reviews and a bonus scheme, 28 days holiday (pro rata), an extra paid day off for your birthday, a matched