Import Operator

George Baker (Insurance Brokers) Limited; Felixstowe; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus

Annual salary review

Free eye test and up to £69 in glasses

Interest-free company loan

Free on-site parking

Electric vehicle charging points at工作

Optima Health employee assistance

Annual flu jabs

Group life policy

Flexible career pathway

Supply Chain Academy

Apprenticeships in areas including...

Job summary

George Baker Shipping in Felixstowe is seeking an Import Operator to join our team. You will prepare and process customs declarations, work with customers and suppliers, and ensure shipments are cleared accurately and efficiently.

Key tasks include handling import declarations, checking documents, and updating internal systems. Training is provided, with a focus on staying up to date with customs procedures and delivering reliable service.

Qualifications

• Proven experience using Microsoft Office, particularly Outlook and Excel.
• Organised, accurate and detail-oriented approach.
• Clear communication by telephone and email.
• Ability to manage your workload and meet deadlines.
• Team spirit and a positive outlook.
• Customs clearance or freight forwarding experience is an advantage but not essential, as training and support are provided.
• Office or administration experience is also advantageous.

Responsibilities

• Preparing and processing customs clearance documentation
• Assisting with import customs declarations
• Checking invoices, packing lists and other shipping documents
• Entering and maintaining accurate information on internal systems
• Liaising with customers, hauliers, freight forwarders and other parties
• Monitoring shipments and providing updates where required
• Following customs procedures and company processes
• Answering queries by email and telephone
• Keeping accurate records and filing documentation
• Working closely with colleagues to process shipments efficiently
• Keeping up to date with customs procedures and requirements, with training and guidance provided

Skills

Microsoft Office

Outlook

Excel

Job description

George Baker Shipping is a logistics company with a team of freight brokers who manage shipping and freight operations. We are looking for a reliable, organised Import Operator to join our Felixstowe team. This is a good opportunity if you want to start and build a career in customs.

You will help prepare and process customs declarations, work with customers and suppliers, and make sure shipments are cleared accurately and efficiently.

What you'll be doing

• Preparing and processing customs clearance documentation
• Assisting with import customs declarations
• Checking invoices, packing lists and other shipping documents
• Entering and maintaining accurate information on internal systems
• Liaising with customers, hauliers, freight forwarders and other parties
• Monitoring shipments and providing updates where required
• Following customs procedures and company processes
• Answering queries by email and telephone
• Keeping accurate records and filing documentation
• Working closely with colleagues to process shipments efficiently
• Keeping up to date with customs procedures and requirements, with training and guidance provided

What you'll bring

• Proven experience using Microsoft Office, particularly Outlook and Excel
• An organised, accurate and detail-oriented approach
• Clear communication by telephone and email
• The ability to manage your workload and meet deadlines
• A reliable, professional attitude and a willingness to learn
• Team spirit and a positive outlook
• Customs clearance or freight forwarding experience is an advantage but not essential, as training and support are provided
• Office or administration experience is also advantageous

What's on offer

• Discretionary bonus
• Annual salary review
• Free eye test and up to £69 in vouchers towards glasses
• Interest-free company loan
• Free on-site parking
• Electric vehicle charging points at work
• Optima Health employee assistance programme
• Annual flu jabs
• Group life policy
• Flexible career pathway
• Supply Chain Academy, which delivers learning to strengthen our organisation and the wider supply chain
• Apprenticeships in areas including technology, people, finance and operations

About us

George Baker Shipping is part of the GB Global Group, which is helping to change the logistics and global trade management market. We invest in training and development at every level.