Import Freight Forwarder

Vincere; Felixstowe; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Company pension scheme

Ongoing training and development

Modern office environment

Résumé du poste

Vincere is seeking an experienced Import Freight Forwarder to join our client’s busy Felixstowe operations. You will manage shipments from start to finish, coordinating import movements by sea, air and road, ensuring compliance and on-time delivery.

The role requires hands-on freight forwarding expertise, strong knowledge of customs documentation, and a customer-focused approach in a fast-paced environment. A competitive salary and a pension scheme are on offer.

Qualifications

• Proven freight forwarding experience.
• Strong understanding of customs procedures and shipping docs.
• Excellent communication and organisational skills.
• Ability to prioritise and manage multiple shipments in a fast-paced setting.
• Customer-focused, proactive and solution-driven.
• Proficient IT user; knowledge of forwarding systems is a plus.

Responsabilités

• Manage end-to-end freight forwarding operations for import shipments (sea, air and road).
• Coordinate EU movements (FTL/LTL, groupage, intermodal).
• Liaise with carriers, hauliers, overseas agents and suppliers.
• Prepare and process shipping and customs documentation (B/L, entries).
• Track shipments, resolve delays/issues, and update customers as main contact.
• Ensure compliance, maintain accurate records and audit-ready files.
• Quote and negotiate rates; support process improvements and growth.

Connaissances

Freight forwarding experience

Customs processes

Communication skills

Organisational skills

Multitasking

Customer focus

IT literacy

Outils

Freight systems

Description du poste

Import Freight Forwarder Location: Felixstowe, Suffolk Job type: Permanent | Full-time Salary: Competitive (dependent on experience) Benefits Company pension scheme Ongoing training and development Modern office environment

About the company

Our client is a well-established and highly regarded business within the shipping and logistics sector. Based in Felixstowe, they’re known for delivering a high standard of service and running efficient operations. You’ll be joining a supportive, fast-paced environment with genuine opportunities to develop your career.

The role

We’re recruiting an experienced Import Freight Forwarder to join a busy and growing operations team. This is a hands-on role where you’ll manage shipments from start to finish, coordinating import and export movements across sea, air and road. You’ll ensure every consignment is handled efficiently, compliantly and on schedule, while providing a consistently strong service to customers.

Key responsibilities

• Manage end-to-end freight forwarding operations for import shipments (sea, air and road).
• Coordinate EU movements (FTL/LTL, groupage, intermodal).
• Liaise with carriers, hauliers, overseas agents and suppliers.
• Prepare/process shipping & customs documentation (B/L, entries).
• Track shipments, resolve delays/issues, and update customers as main contact.
• Ensure compliance, accurate records and audit-ready job files.
• Quote/negotiate rates and support process improvements/growth.

About you

Proven experience in freight forwarding (import/export; multimodal experience preferred). Strong understanding of customs processes and shipping documentation. Excellent communication and organisational skills. Able to prioritise and manage multiple shipments in a fast-paced environment. Customer-focused, proactive and solutions-driven. Confident IT user (experience with forwarding/freight systems is an advantage).

Why apply? Join a stable, supportive team in a thriving sector. Progression and development opportunities. Competitive salary and benefits package.