Import Operator - Customs & Shipping Specialist

George Baker (Insurance Brokers) Limited; Felixstowe; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus

Annual salary review

Free eye test and up to £69 in glasses

Interest-free company loan

Free on-site parking

Electric vehicle charging points at工作

Optima Health employee assistance

Annual flu jabs

Group life policy

Flexible career pathway

Supply Chain Academy

Apprenticeships in areas including...

Job summary

George Baker Shipping in Felixstowe is seeking an Import Operator to join our team. You will prepare and process customs declarations, work with customers and suppliers, and ensure shipments are cleared accurately and efficiently.

Key tasks include handling import declarations, checking documents, and updating internal systems. Training is provided, with a focus on staying up to date with customs procedures and delivering reliable service.

Qualifications

• Proven experience using Microsoft Office, particularly Outlook and Excel.
• Organised, accurate and detail-oriented approach.
• Clear communication by telephone and email.
• Ability to manage your workload and meet deadlines.
• Team spirit and a positive outlook.
• Customs clearance or freight forwarding experience is an advantage but not essential, as training and support are provided.
• Office or administration experience is also advantageous.

Responsibilities

• Preparing and processing customs clearance documentation
• Assisting with import customs declarations
• Checking invoices, packing lists and other shipping documents
• Entering and maintaining accurate information on internal systems
• Liaising with customers, hauliers, freight forwarders and other parties
• Monitoring shipments and providing updates where required
• Following customs procedures and company processes
• Answering queries by email and telephone
• Keeping accurate records and filing documentation
• Working closely with colleagues to process shipments efficiently
• Keeping up to date with customs procedures and requirements, with training and guidance provided

Skills

Microsoft Office

Outlook

Excel

Job description

George Baker Shipping in Felixstowe is seeking an Import Operator to join our team. You will prepare and process customs declarations, work with customers and suppliers, and ensure shipments are cleared accurately and efficiently.

Key tasks include handling import declarations, checking documents, and updating internal systems. Training is provided, with a focus on staying up to date with customs procedures and delivering reliable service.