Import Operator

WR Logistics; Dartford; On-site; GBP 32,000 - 39,000; Full time

Job summary

WR Logistics in Dartford is seeking an Import Operator to join our established freight forwarding team. You will manage import shipments from booking to delivery, ensure customs compliance, and handle CDS declarations with accuracy.

The role requires prior import operations or freight forwarding experience, knowledge of UK customs procedures, and strong IT skills. You will liaise with customers, suppliers and transport teams to keep shipments moving smoothly.

Qualifications

• Experience in import operations or freight forwarding is essential.
• Strong knowledge of UK customs procedures and CDS declarations.
• Excellent attention to detail and organisational skills.
• Good communication with customers and suppliers is required.
• Ability to manage multiple shipments in a busy environment.

Responsibilities

• Manage import shipments from booking through to final delivery.
• Complete and process import customs entries.
• Liaise with customers, hauliers, overseas agents and other parties.
• Prepare and check import documentation.
• Ensure customs declarations are accurate and compliant.
• Manage customs queries and resolve issues promptly.
• Monitor shipments and provide regular updates to customers.
• Coordinate with transport and warehouse teams for smooth movement of goods.
• Maintain accurate operational records and assist with general import ops.

Skills

Import operations experience

Freight forwarding experience

UK customs procedures

CDS and customs declarations

Attention to detail

Communication skills

Multitasking

Job description

Import Operator

Dartford

Up to £35,000DOE

Monday to Friday

We are working with an established and successful freight forwarding and logistics business based in the DA2 area, who are looking to add an experienced Import Operator / Customs professional to their team.

The company operates across road, sea and air freight, with a strong European road freight operation and established customs capabilities. This is a great opportunity for someone with previous import forwarding and customs experience who is looking to join a friendly and well-established team.

The Role

Working as part of the operations team, you will be responsible for managing import shipments from start to finish, ensuring customs requirements are met and shipments move efficiently and compliantly.

Key responsibilities include:

• Managing import shipments from booking through to final delivery
• Completing and processing import customs entries
• Liaising with customers, hauliers, overseas agents and other relevant parties
• Preparing and checking import documentation
• Ensuring customs declarations are accurate and compliant
• Managing customs queries and resolving issues promptly
• Monitoring shipments and providing customers with regular updates
• Coordinating with transport and warehouse teams to ensure smooth movement of goods
• Ensuring all relevant customs and operational records are maintained accurately
• Assisting with general import operations and customer service

About You

The ideal candidate will have previous experience within freight forwarding, import operations and/or customs, with a good understanding of the import process.

You should have:

• Previous experience in an import operations or freight forwarding role
• Good knowledge of UK customs procedures
• Experience with CDS and customs declarations
• Strong attention to detail and excellent organisational skills
• Good communication skills and confidence dealing with customers and suppliers
• The ability to manage multiple shipments and priorities in a busy environment
• Good IT skills and experience working with freight/customs systems
• A proactive approach and the ability to work both independently and as part of a team

Experience within European road freight would be advantageous, although candidates with a wider freight forwarding background will also be considered.

What's on Offer?

• Salary up to £35,000DOE
• Monday to Friday working
• Permanent position
• Established and growing freight forwarding business
• Opportunity to develop your career across import operations and customs
• Friendly and supportive working environment

If you have experience in Import Operations, Freight Forwarding or Customs and are looking for your next opportunity, we'd love to hear from you.