Impactful Tenancy Support Officer

recoveryfocus; Bradford; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Pension scheme with employer matching

Life assurance

Annual leave up to 32 days

Birthday leave

Professional fee reimbursement

Employee assistance programme

Cycle to Work

Job summary

Waythrough is recruiting a Tenancy Sustainment Officer to provide comprehensive housing-related support to people with complex needs, helping them sustain tenancies and pursue independent living. You will work with the Housing team and Local Authority, attending meetings to ensure housing and wrap-around support is delivered to those most in need.

The role requires driving, housing knowledge, and strong report writing.

Qualifications

• Experience working within housing or support services.
• Knowledge of the Decent Homes Standard and the Housing Health and Safety Rating System (HHSRS).
• Ability to write clear reports and make recommendations.
• Driving licence and access to a vehicle are essential for this role.

Responsibilities

• Work in partnership with the Housing team and Local Authority and attend relevant meetings to ensure we are providing housing and support to the cohort most in need.
• Collaboratively work with other Waythrough services to ensure the provision of tailored and wrap around support is provided.
• Identify tenants' individual support needs, through consultation and agreement with them, devise and implement suitable support plans to ensure that identified support needs are met.
• To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable tenancy sustainment.

Skills

Report writing

Housing knowledge

Data input

Interpersonal skills

Driving licence

Education

CIH or equivalent Housing Qualification

Tools

Housing management software

Job description

Waythrough is recruiting a Tenancy Sustainment Officer to provide comprehensive housing-related support to people with complex needs, helping them sustain tenancies and pursue independent living. You will work with the Housing team and Local Authority, attending meetings to ensure housing and wrap-around support is delivered to those most in need.

The role requires driving, housing knowledge, and strong report writing.