Immersive Experience Lead — Flexible Hours

Immersive Gamebox; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Immersive Gamebox is looking for a Supervisor who will be the face of the venue, upholding the company values and leading the team to deliver outstanding visitor experiences every day. You’ll welcome guests, host and monitor teams through their experiences, keep spaces clean, manage bookings and inquiries, maintain equipment, and assist with opening or closing duties while collaborating with venue staff.

This role requires a proactive, optimistic attitude, strong organisational skills, and the

Qualifications

• 2+ years in hospitality, retail or entertainment
• Organised with a great eye for detail
• Consistent positive attitude
• Confident with computer and tablet technology
• Willing to work flexible hours

Responsibilities

• Welcome all visitors to the space
• Host and monitor teams through their experience
• Ensure areas are clean and presentable
• Keep up to date with bookings and queries
• Maintain the equipment and technology
• Answer visitor enquiries and promote the experience
• Communicate and cooperate with other venue staff and the wider team
• Responsible for opening or closing the venue
• Support the venue management with leading and developing the team.

Skills

Team leadership

Guest service

Attention to detail

Tech literacy

Tools

Tablet technology

Computer skills

POS systems

Job description

Immersive Gamebox is looking for a Supervisor who will be the face of the venue, upholding the company values and leading the team to deliver outstanding visitor experiences every day. You’ll welcome guests, host and monitor teams through their experiences, keep spaces clean, manage bookings and inquiries, maintain equipment, and assist with opening or closing duties while collaborating with venue staff.

This role requires a proactive, optimistic attitude, strong organisational skills, and the