Immersive Experience Host - Flexible Hours

Immersive Gamebox; Manchester; On-site; GBP 18,000 - 26,000; Full time

Job summary

Immersive Gamebox is seeking a welcoming and proactive team member to greet visitors, host experiences, and ensure a safe, clean environment.

You will engage with guests, manage bookings and queries, maintain equipment, and collaborate with the GM/AGM to hit KPIs and deliver memorable experiences in a fast-paced venue.

Flexibility in hours and a can-do attitude are valued as you help grow a new concept in Manchester, testing games and contributing to a positive, professional environment.

Qualifications

• Willing to work flexible hours.

Responsibilities

• Welcome all visitors to the space.
• Host and monitor teams through their experience.
• Ensure areas are clean and presentable.
• Keep up to date with bookings and queries.
• Maintain the equipment and technology.
• Answer visitor enquiries and promote the experience to passers-by.
• Communicate and cooperate with other venue staff and the wider team.
• Follow Health & Safety procedures
• Optimistic, enthusiastic, and "can do" attitude
• Strong sense of ownership, but understands when to elevate issues
• Calm under pressure. Able to troubleshoot and solve problems quickly
• Commitment to efficiency and excellence - do things fast and right
• Promote and maintain a positive and professional environment
• Support the GM & AGM to meet and exceed yearly budgeted venue sales
• Support the GM & AGM to meet and Exceed IGB KPIs
• Ensure monthly PES and review score goals are met
• Ensure key events are held and executed successfully, such as Spring Break, Holidays, etc, and during key happenings for the city and community

Job description

Immersive Gamebox is seeking a welcoming and proactive team member to greet visitors, host experiences, and ensure a safe, clean environment.

You will engage with guests, manage bookings and queries, maintain equipment, and collaborate with the GM/AGM to hit KPIs and deliver memorable experiences in a fast-paced venue.

Flexibility in hours and a can-do attitude are valued as you help grow a new concept in Manchester, testing games and contributing to a positive, professional environment.