Frontline Team Leader: Guest Experience Champion

Burhill Group Limited (BGL); Corner Hall; On-site; GBP 23,000 - 29,000; Full time

Job summary

Adventure Leisure in Hemel Hempstead is seeking a capable Supervisor to lead a busy venue, inspire the team and deliver outstanding guest service across food, beverage, retail and activities. You will work with the General Manager to set high standards, coach and develop colleagues, make decisions, and turn opportunities into action, creating a welcoming environment guests love.

If you’re ambitious, people-focused and ready to step up, this is your chance to make a real difference and progress

Qualifications

• Experience leading and developing a team
• Strong coaching and motivational skills
• Customer and guest service oriented

Responsibilities

• Lead and manage venue operations to deliver outstanding guest experiences across food, beverage, retail and activities
• Set high standards with the General Manager and drive performance improvements
• Coach, develop and motivate team members to reach their potential and maintain a positive, energetic work environment

Job description

Adventure Leisure in Hemel Hempstead is seeking a capable Supervisor to lead a busy venue, inspire the team and deliver outstanding guest service across food, beverage, retail and activities. You will work with the General Manager to set high standards, coach and develop colleagues, make decisions, and turn opportunities into action, creating a welcoming environment guests love.

If you’re ambitious, people-focused and ready to step up, this is your chance to make a real difference and progress