Imaging Receptionist

NHS Jobs; Milton Keynes; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Milton Keynes University Hospital NHS Foundation Trust is seeking an imaging reception administrator to support daily patient communications, both in person and by telephone. You will use strong analytical and judgement skills to resolve imaging enquiries and coordinate your own workload within established SOPs.

Join a busy NHS environment with a focus on patient care and efficient appointment management. Training will reflect imaging reception procedures and A&C standards.

Qualifications

• Regular daily communication with patients and relatives, in person and by telephone.
• Use high levels of analytical and judgement skills when dealing with imaging enquiries.
• Coordinate and organise own workload within SOPs.

Responsabilités

• Analyse referral information to resolve problems for patients, carers and staff.
• Assist with planning and organisation of activities and workload.
• Assimilate and work to imaging reception and A&C SOPs.

Connaissances

Communication

Analytical skills

Judgement

Description du poste

Communication & relationship building: Have regular daily communication with patients and relatives, both in person and by telephone. Responsibilities for analysis: Use high levels of analytical and judgement skills when dealing with imaging enquiries. Referral information should be analysed to resolve problems for patients, carers and staff in relation to scheduled appointments. Responsibilities for planning & organisation of activities: Coordinate and organise own workload. Policies and services development: Assimilate, and work to, imaging reception and A&C standard operating procedures. Please refer to the Job Description for further details.

Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust