Imaging Scheduling & Reception Specialist

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an enthusiastic, organised and flexible individual to support patient scheduling and reception duties within the Imaging Business Unit. You will cover reception, admin and clerical tasks across X-Ray, Ultrasound, CT, MRI, Nuclear Medicine and Bone Density at Royal Derby Hospital and Queens Hospital Burton.

The role requires confident communication, strong time management and the ability to multi-task under pressure.

Qualifications

• Educated to English Language and Mathematics at GCSE level and IT literate.
• Good written and verbal communication, able to work in a team or alone with minimal supervision.
• Experience in busy, customer-focused or care environments; call handling and reception desirable.

Responsibilities

• Carry out reception duties and provide clerical support for imaging scheduling.
• Support scheduling of patients for X-Ray, Ultrasound, CT, MRI, Nuclear Medicine and Bone Density across UHDB sites.
• Communicate with colleagues and patients; adapt to working across multiple sites and teams.
• Utilise IT and appointment systems; training will be provided.

Skills

Communication skills

Time management

Organisation

Multi-tasking

Teamwork

Customer-focused

Education

GCSE English

GCSE Mathematics

Tools

Appointment systems

IT systems

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an enthusiastic, organised and flexible individual to support patient scheduling and reception duties within the Imaging Business Unit. You will cover reception, admin and clerical tasks across X-Ray, Ultrasound, CT, MRI, Nuclear Medicine and Bone Density at Royal Derby Hospital and Queens Hospital Burton.

The role requires confident communication, strong time management and the ability to multi-task under pressure.