Imaging Admin Coordinator | Flexible Hours & Career Growth

Imperial; Newport; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career development

Flexible working

Wellbeing program

Staff recognition scheme

Cycle to Work

Car lease schemes

Season ticket loan

Onsite leisure facilities

Job summary

Imperial College Healthcare NHS Trust is seeking a clerical coordinator for the Imaging Department at St Mary’s Hospital. You will greet patients, book examinations, and compile daily lists, while registering new patients on IT systems and sending appointment reminders when on site.

Role requires experience with hospital admin systems, good communication, and ability to liaise with radiology staff, clinicians, and the public. NHS experience preferred and flexible working possible.

Qualifications

• General clerical experience including filing.
• NHS experience preferred; knowledge of hospital CERNER patient administration system.
• Experience in dealing with patients' appointments and booking system.
• Knowledge of medical terminology.
• Experience working with clinicians, GPs, managers and other clinical staff.
• Experience using a Radiology Information System (RIS).
• Knowledge of NHS waiting and booking targets.

Responsibilities

• Provide a comprehensive reception and examinations booking service to patients attending the Imaging Department.
• Respond to and deal with a variety of complex requests by telephone, fax or in person.
• Ensure bookings meet national waiting time standards and manage initial patient assessments for imaging requests.
• Work independently, prioritise workload, and coordinate with the wider admin team.
• Work under the direction of the Reception Supervisor/Operational Lead.

Skills

Customer care

Telephone manner

IT skills

Microsoft Office

Education

A Level, NVQ3 or equivalent

Formal Customer Care Training

Tools

Cerner

RIS

Job description

Imperial College Healthcare NHS Trust is seeking a clerical coordinator for the Imaging Department at St Mary’s Hospital. You will greet patients, book examinations, and compile daily lists, while registering new patients on IT systems and sending appointment reminders when on site.

Role requires experience with hospital admin systems, good communication, and ability to liaise with radiology staff, clinicians, and the public. NHS experience preferred and flexible working possible.